We stayed at this Hampton Inn and were thoroughly disgusted! We were traveling with our two little mini-doxies who are very obedient and used to traveling. The room we first had was the worst I've seen. The door frame was all chewed up in the bathroom like someone locked their dog in there, and it was in a frenzy to escape, probably because the bathroom was also nasty. It totally smelled like cigarettes. But the absolute worst thing was the carpeting. I made the mistake of taking off my shoes... Shouldn't you be allowed to do that in a hotel??? Only if you want the bottom of your feet to be as black as tar! Then, I pulled back the comforter, and Voila! There was what appeared to be a urine stain that was all crusty and dried up, but definitely yellowish. I called the front desk and asked "Ben" how often the linens were washed, and I specified that I meant the blankets. His reply was that he did not know. Seriously? It should be after every guest! We asked for another room. The only thing different from this room and the other was that the walls weren't chewed and there were no obvious stains on the blankets. I refused to sleep with anything covering me except the sheet. I would not walk on the carpeting for fear of some fungal bacteria infection. Both rooms were very MOIST! I took the fastest shower in the history of showers and put my clothes on wet because I did not want to dry off with their smoky smelling towels. We high-tailed it out of there at the crack of dawn. Needless to say, I will NEVER go back there!
Choosing a good room at Hampton Inn means going to another hotel!
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for your honest feedback of your stay with us. I understand the condition of the carpets and bedding were of concern; I am always looking for reviews to provide insight into our guest experience, as cleanliness and comfort are our first priority. I apologize that we did not meet your expectations and I have shared your comments with our housekeeping team in an effort to prevent similar missteps in the future. Thank you again for your feedback and I invite you back to stay with us and let us know how we are doing the next time your travels bring you to the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.