Had to make an unplanned stop in Lexington, KY on a Saturday night and found a vacancy at the Hampton Inn off of I-75. Once checked in and we went to our room we were immediately hit with the smell of cigarette smoke, especially in the bathroom (it was a non-smoking room.) I immediately went to the front desk and told the lady that our room reeked of cigarette smoke and I didn't want that to be held against me when I checked out. She made no attempt to try to move my room or offer an apology, just "ok...I'll make a note of that..." About 7:30am Sunday morning, somebody's dog started barking and woke the whole family up. The dog barked almost continuously until probably 8:30 until we couldn't take it anymore and we went ahead and had breakfast. The breakfast was good, plenty of selection and ample room to sit and have a meal. When I checked out I told the lady at the front desk (a different person) about my experience with the smoke & the dog and she basically acted like she really didn't care and just said "Okay..." and continued on with her business.
Overall, not a very good experience, which is rare from a Hilton brand hotel.
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- Also Known As:
- Hampton Inn Lexington - i-75 Hotel Lexington
- Lexington Hampton Inn