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“A good choice for Keeneland visitors” 5 of 5 stars
Review of DoubleTree Suites by Hilton Hotel Lexington

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DoubleTree Suites by Hilton Hotel Lexington
3.5 of 5 Hotel   |   2601 Richmond Road, Lexington, KY 40509   |  
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Ranked #7 of 68 Hotels in Lexington
Certificate of Excellence 2014
Pelican Lake, United States
1 review
1 helpful vote 1 helpful vote
“A good choice for Keeneland visitors”
5 of 5 stars Reviewed 1 week ago

The Doubletree is only about 10 minutes from Keeneland Race Course and offers great value for the money. There is no indoor pool, which is fine with me since that's not while I'm there, but the suites are large and comfortable and the gets are great. Internet access is quick and free. I would suggest an outside room, rather than atrium, just for the noise and fresh air factor.

  • Stayed April 2015, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this review, 5 days ago
Thank you for the wonderful ratings and for choosing to stay with us during your visit to Keeneland. We are pleased that you enjoyed your stay and that you found our location convenient to where you needed to be. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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606 reviews from our community

Traveler rating
    373
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    58
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    8
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
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  • German first
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English first
Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

This is my 3rd and last stay here as a Diamond member. They never bother upgrading my room and always tell me no upgrades available although hotel is by no means packed. They have failed to impress and need to show more courtesy and appreciation for customers loyal to their brand in my opinion. Even their management does not care given I have mentioned this during a prior stay

Stayed April 2015, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this review, 1 week ago
Thank you for reaching out to us via TripAdvisor. I am sorry that we have failed to upgrade you on previous visits. Your satisfaction is very important to us and I encourage you to contact me directly to further discuss your stay. We do our best to make sure each guest has an enjoyable experience. I hope that you will give us another chance to make it right and look forward to speaking with you soon.
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Colfax, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff was very helpful, and some went out of their way to ensure we were comfortable and well-received. Larry's personal attention was great. All things considered, we will definitely stay there again when in the area to visit.

  • Stayed April 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this review, 1 week ago
Thank you for the wonderful review and for choosing to stay with us. I will thank Larry for a job well done. We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ft. Lauderdale, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Highly convenient location, excellent choice of nearby restaurants, banks, services, fuel and Interstate. Room service was very good, very timely service, fair prices. Room was very well appointed, furnishings were top-shelf.

  • Stayed March 2015, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this review, 1 week ago
Thank you for the lovely review and for choosing DoubleTree Suites by Hilton Lexington for your accommodation needs. It is nice to read that you will be back. We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Murray, Kentucky
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have been several time to this hotel. It is still a nice place to stay, it is showing signs of wear in the rooms. Jacuzzi tubs are faded and discolored, caulking is worn in several places. The bedding was nice and comfortable and clean. For the price paid there should be a continental breakfast instead of a restaurant you pay extra for. I think I will look for another place to stay next time in Lexington Ky.

Room Tip: For less noise book a room on the exterior of the hotel. The interior rooms are in an open foyer des...
See more room tips
  • Stayed March 2015, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this review, 1 week ago
Thank you for taking the time to submit your review about your recent stay with us and for the feedback. We do offer room packages that include complimentary breakfast which you may find to be of better value. Additionally, we provide full cook to order breakfast daily to all Hilton Honor members with Gold or Diamond status. You may consider joining the Hilton rewards program to take advantage of these benefits. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri, United States
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a super friendly hotel!! How can you go wrong when you are greeted with warm chocolate chip cookies?!?! I was surprised by them having nuts though with all the allergies.
The room was nice, the jet tubs were great. A little dated though as the shower and jet tub were one unit. The breakfast was great. It was a nice overnight stay for us.

Stayed March 2015
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this review, 1 week ago
Thank you for the wonderful review and for choosing DoubleTree Suites by Hilton in Lexington KY. We are pleased that you enjoyed your stay and we hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westhoughton, United Kingdom
Top Contributor
104 reviews 104 reviews
12 hotel reviews
Reviews in 33 cities Reviews in 33 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Well located near to all attractions (Times Square, Grand Central Station, Empire State, Central Park) means that it's easy to see the best city in the world after a hard day's work. The hotel is functional, decent sized rooms and a really comfortable bed. Main drawback is no free wifi in the rooms.

Stayed March 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this review, 1 week ago
Thank you for your review but you are referring to the DoubleTree on Lexington Ave, in NYC vs. our hotel which is in Lexington KY. You may want to contact TA and have them move the review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree Suites by Hilton Hotel Lexington

Address: 2601 Richmond Road, Lexington, KY 40509
Phone Number:
Location: United States > Kentucky > Lexington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Lexington
#5 Romantic Hotel in Lexington
#8 Family Hotel in Lexington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree Suites by Hilton Hotel Lexington 3.5*
Number of rooms: 155
Official Description (provided by the hotel):
The DoubleTree Suites by Hilton Hotel Lexington is conveniently located near University of Kentucky and Downtown Kentucky. Our French Quarter style Lexington KY hotel is also minutes from the attractions of Lexington including Kentucky Horse Park, Keeneland, and Hamburg Pavilion for shopping! Our on-site restaurant is another convenience provided to our guests. Enjoy our whirlpool bathtubs, available in each guest suite! ... more   less 
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Also Known As:
Doubletree Hotel Lexington

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