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“always a good experience with Doubletree.” 5 of 5 stars
Review of DoubleTree Suites by Hilton Hotel Lexington

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DoubleTree Suites by Hilton Hotel Lexington
3.5 of 5 Hotel   |   2601 Richmond Road, Lexington, KY 40509   |  
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Kentucky Bourbon Package
Ranked #7 of 64 Hotels in Lexington
High Springs, Florida
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“always a good experience with Doubletree.”
5 of 5 stars Reviewed July 29, 2014

My husband and I love this hotel. Every time that we can, we stay at a Doubletree. This wasn't an exception. We had to go to Kentucky for a wedding. The experience was amazing. Everybody is nice and professional, always ready to help us and always with a smile in the face. I will come back for sure.

Room Tip: stay in one of the rooms that will allow you to have an inside view. It's absolutely gorgeous!
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this review, August 13, 2014
Thank you for the wonderful review and for choosing DoubleTree Suites by Hilton in Lexington. We are very pleased that you enjoyed the facility and your time with us. We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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571 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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English first
Grand Blanc
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 28, 2014

I have stayed at multiple hotels in the Lexington area - Come back quite often and don't even look any longer. I go right to the DoubleTree. Mainly because of their location, and super friendly Desk Staff (With BIG Smiles and always - a Fresh Cookie). Ro is always pleasant and always takes care of the bar area - And for me ... Eat in experience. Larry is always smiling and willing to help in whatever he can do. Thanks to all!!!

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this review, July 29, 2014
Thank you for taking the time to submit your online review about your recent stay with us. Your patronage of our facility is greatly appreciated. We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte NC, United States
1 review
4 of 5 stars Reviewed July 27, 2014

Nice hotel. Don't drink from the glasses. They were dirty in two seperate rooms I stayed in. They don't go to the kitchen. Aparently the cleaning staff wipes them down - poorly. Smudges and lipstick were found on mine. Nasty. A shame too because the rest of the room and hotel is very nice.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this review, July 29, 2014
Thank you for taking the time to share your comments and concerns about your recent stay with us. Our standing policy and practice is for housekeeping to process all used glassware through the kitchen dish machine. I will address this with housekeeping and again we appreciate the feedback. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pewee Valley, Kentucky
Top Contributor
50 reviews 50 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed July 26, 2014

I debated on the rating for this hotel. I give my share of 4 stars out of 5 for hotels that do well but have a few nagging issues that deserve a markdown. After reflecting on my stay from a few weeks ago, I honestly can't think of any issues. This hotel is excellent and I would highly recommend it.

The closest I can come to a complaint is the variable businesses you encounter as you get off the interstate and drive down to the hotel. I must have counted a dozen car lots, and some businesses that looked a bit beat down, mixed with sparkling suburban grocery stores and casual chain restaurants. But that's where the negative ends. The hotel itself is a bit of a jewel set off the street (I almost missed it). The plaza and immediate area are safe and clean. Starting with the front of the hotel and really hitting you with the atrium/lobby, the hotel looks upscale and polished. The French Quarter styling is clever and sets the Doubletree apart from comparably priced hotels.

Checking in was easy, the clerk was extremely friendly, and yes, I got a cookie. I asked if a free upgrade to an atrium suite was available, and she accommodated me without hesitation.

The suite room was wonderful. A sitting room with couch, TV, and small bar/mini-fridge led to a second room with bed, another TV, and a spacious bathroom complete with spa jets. (I tried this out on my second night; lovely.) From the bedroom I could open the doors to a "balcony" overlooking the atrium. Actually, there isn't room enough to sit outside the doors, but you can lean on the rail and gaze. The room was clean and well maintained by housekeeping during my two night stay. Wifi was free and plentiful. Bed was one of the more comfy ones I've slept in. I had the breakfast in the downstairs restaurant one of the mornings, and appreciated the chef who provides made to order omelets (and like every employee I encountered, friendly and helpful),

Some reviews mentioned noise from the atrium area being an issue. I didn't hear anyone or anything besides an occasional person in the hallway returning to their room, but in fairness I stayed on a Sunday and Monday and there were not tons of guests.

All in all, if I were to stay overnight in Lexington (especially if I attended an event at Rupp, only a few minutes away), I would definitely return to the Doubletree Hilton.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this review, July 29, 2014
Thank you for the wonderful and detailed review. We appreciate you choosing DoubleTree Suites by Hilton in Lexington and we hope you have the opportunity to return. I will share your comments with the team and thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antioch, Illinois
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 23, 2014 via mobile

Stayed for few nights on business recently, nice hotel but nothing really noteworthy. The rooms are spacious, but the decor seems a little tired. The bar in the atrium is well stocked and convenient. The fitness center is spacious with 4 machines, workout area and a good size rack of free weights. Location is convenient and the Panera nearby is a plus. I would stay here again

Stayed July 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this review, July 29, 2014
Thank you for taking the time to submit your review about your recent stay with us. Your comments and feedback are greatly appreciated. It is great to read that you would stay here again if your travel plans bring you back to Lexington. Take care.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lexington, United States
1 review
5 of 5 stars Reviewed July 22, 2014

Hidden hotel outside of town. Very spacious rooms and great breakfast every morning. The clerks always welcomed me upon my arrival. My room was always clean to my expectations and none of my personal belongings were tampered with.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this review, July 29, 2014
Thank you for taking the time to submit such a favorable review and for the wonderful comments. We appreciate you choosing to stay with us and we hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 21, 2014

It is very conveniently located, just a few minutes from downtown. The room is clean and nice, the staff are very friendly. We were really happy with our stay. The staff at the front desk welcomed us with warm cookies and the check in was fast and easy. The bathroom is big and clean.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curdm, General Manager at DoubleTree Suites by Hilton Hotel Lexington, responded to this review, July 22, 2014
Thank you for taking the time to post such a wonderful review about your recent stay with us. As you stated we are very convenient to downtown Lexington and our staff members consistantly diliver excellent service. Thank you for choosing DoubleTree Suites by Hilton and we hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree Suites by Hilton Hotel Lexington

Address: 2601 Richmond Road, Lexington, KY 40509
Phone Number:
Location: United States > Kentucky > Lexington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Lexington
#5 Romantic Hotel in Lexington
#8 Family Hotel in Lexington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree Suites by Hilton Hotel Lexington 3.5*
Number of rooms: 155
Official Description (provided by the hotel):
The DoubleTree Suites by Hilton Hotel Lexington is conveniently located near University of Kentucky and Downtown Kentucky. Our French Quarter style Lexington KY hotel is also minutes from the attractions of Lexington including Kentucky Horse Park, Keeneland, and Hamburg Pavilion for shopping! Our on-site restaurant is another convenience provided to our guests. Enjoy our whirlpool bathtubs, available in each guest suite! ... more   less 
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Also Known As:
Doubletree Hotel Lexington

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