I have been to this hotel many times over the years for corporate events, weddings and family functions. Once a rather neglected Holiday Inn convention center, the new Clarion management has improved this hotel tremendously. On my most recent visit, it appeared that the hotel was mid-way through a renovation. Our family was originally assigned one of the un-renovated rooms, and it was in terrible shape and reeked of smoke. The hotel was completely sold out, so they were stuck with it for the first night, but on night two they were upgraded to a newly renovated suite which was quite nice.
Breakfast in the restaurant is free for guests (make sure the front desk gives you enough coupons when you check in) and features both hot and cold items. Amenities are typical Comfort Inn/Clarion and the hotel offers free wi-fi and 24-hour coffee. There is an indoor pool, and an arcade area for the kids... in fact, this is probably one of the most kid-friendly hotels I have ever seen!
I don't think I've ever encountered bad service at this hotel - the staff has always been excellent. Housekeeping could have been better (incomplete vacuuming and bits of trash from a previous guest left in the cabinets) and a large crack in the shower where the curtain rod attached to the wall. Otherwise, no serious complaints.
The Clarion, as well as the other hotels located nearby are always extremely busy and attract lots of conventions due to their proximity to the horse park and the airport. Save for a Dennys and a gas station, there's also not much within walking distance.
Once their renovations are complete, I think this will once again be a very nice hotel and a great alternative for folks who are staying in this area of town without the price tag of the nearby Marriott or Embassy Suites. My family plans to continue staying here.
- Official Description (provided by the hotel):
- Hotel is located in North Lexington. Ky Horse Park and Rupp Arena are close by attractions. Free airport shuttle available. Free hot breakfast.Free Wi-Fi available. ... more less
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- Also Known As:
- Holiday Inn Lexington
- Lexington Holiday Inn