The hotel is EXTREMELY nice, I would even say upscale (for an Embassy Suites, I was pleasantly surprised). Big problem however, I made reservations letting them know I had 4 children incl. 1 year old twins so I needed 2 cribs. I called at about 3pm & 6pm that day to confirm the reservations and reiterated the need for cribs. Room was secured by credit card, but I wanted to make sure that they knew we needed 2 cribs not just 1. They had the same response: "no problem, but not guaranteed". They were also aware that I was a Hilton Hhonors member. We arrived at the hotel and was told the cribs were in our room. Finally at 1030pm, I called the front desk for the 3rd time AFTER CHECKING IN, wanting to know when we would get the cribs as I wanted to put the twins to bed. I was then FINALLY told there were no cribs. Sorry, but couldn't they have told me this BEFORE I checked in? Couldn't they get cribs from another Hilton hotel? I called again and asked to speak to the manager and at 11pm they found me ONE crib. Spent $150 and had a terrible time sleeping. Loved the hotel, but won't take that chance again.

We stayed at the Embassy Suites in Lexington at the end of June, 2003 and found the hotel to be a terrific place to stay. Not only did we have a very quiet, extremely clean suite, but the many extras made our stay even more pleasant. The hotel offered a buffet breakfast as well as a cooked to order breakfast, a very generous manager's cocktail party, and a completely free and often empty business center with computers, fax, printers, copiers and more. The staff was excellent: polite and helpful. The hotel is in a lovely park-like setting, just about 2 miles from historic Lexington, a short drive from the Kentucky Horse Park or from a mall. Our family will definitely go back to this hotel!