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“Embassy Suites - Lexington, KY” 4 of 5 stars
Review of Embassy Suites Hotel Lexington

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Embassy Suites Hotel Lexington
3.5 of 5 Hotel   |   1801 Newtown Pike, Lexington, KY 40511   |  
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2X HHonors Points!
Ranked #2 of 68 Hotels in Lexington
Certificate of Excellence 2014
GreenLeadersSilver level
Milwaukee, United States
1 review
“Embassy Suites - Lexington, KY”
4 of 5 stars Reviewed October 19, 2013

We were not familiar with the area and were stopping for one night on our way to Ashville, NC. Our priority was somewhere where we felt safe and comfortable, and could get in and out of easily. This hotel met those expectations and beyond. Staff was courteous and helpful. Suite was clean, quiet and comfortable. Complimentary breakfast was very good, as was the casual dining in the bar area. Nothing bad to say about this stay. Would stay again if in the area.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eslex, Manager at Embassy Suites Hotel Lexington, responded to this review, November 24, 2013
Thank you for stopping here. We know you have many options but it certainly was our pleasure to serve you. We hope that on your next trip through you will again choose to stay with us.

-Martin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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525 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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English first
Cleveland Ohio
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 14, 2013

No complaints. Wonderful staff, great breakfast. Comfy clean room and hotel. Easy drive to shopping. Stayed for a Florida Gators football game at UK. WOULD HIGHLY RECOMMEND and plan on staying there next time Gators play in Lexington.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eslex, Manager at Embassy Suites Hotel Lexington, responded to this review, November 24, 2013
Thank you for the fantastic review! Our location is very convenient to downtown sporting events with easy highway access. I hope the Gators come to town again soon!

-Martin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ft. Worth, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 12, 2013

Excellent hotel... room was spotless, smelled good, and was very quiet... hotel personnel was friendly & efficient. Had driven for several hours, so appreciated the speedy check-in & good night's sleep. The only negative item was the hair dryer in the bathroom did not work... so, just towel dried my hair & reported the broken item to the front deck on check-out. I would stay there again!!!

  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eslex, Manager at Embassy Suites Hotel Lexington, responded to this review, November 24, 2013
I am very sorry the hair dryer was not functional. I do also appreciate you reporting the problem to the front desk so they can have it replaced. Thank you for the kind words about our team and we look forward to making it right to you on your next visit.

-Martin
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WV
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 9, 2013 credit card Amex Card Member Review

Have stayed here many times. Always a pleasant stay. Rooms clean and definitely enjoy the space a suite affords. Adequate exercise facilities and pool but I wish the hotel had a hot tub, Very close to the interstate, downtown and Keeneland.

Stayed September 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eslex, General Manager at Embassy Suites Hotel Lexington, responded to this review, October 11, 2013
Dear wilcat12,

Thank you for your time to review our hotel.

I'm happy you enjoyed your stay. We strive to make each guests' experience a great one.
Thank you for choosing the Embassy Suites as your place to stay when in Lexington.
We hope to welcome you back soon.

At Your Service,
Ron van Haaren
General Manager
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Ocala
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 3, 2013

Reviewed this hotel last year for the beds being not great, actually that was 2 years in a row. Just returned from a visit to Lexington and stayed again and....Yea! Only able to stay one night but the bed was just fine. I guess what they say its true...."Third time's a charm". We did notice the bathroom was rather used, for lack of a better word. My husband checked and the baths are due to be redone.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eslex, General Manager at Embassy Suites Hotel Lexington, responded to this review, October 11, 2013
Dear Patricia D.

Thank you for taking the time to review our hotel.
We are thankful you continue to choose our hotel as your place to stay while in Lexington.
We have been upgrading our beds and I'm glad you noticed.

We will be upgrading our bathrooms soon and hope to welcome you back again next year.

Thank you again,

At your Service
Ron van Haaren
General Manager
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New York City, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 26, 2013

We have been all over - and this hotel ranks up there with the 4 star hotels in Chicago and New York. If you ride bikes - it is very close to an 18 mile Legacy Trail that has no cars and ends at the Ky Horse Park. It is just a short taxi ride from downtown Lexington, and they have a complementary reception every evening to get you started on a fun night . The beds are just right. The complimentary breakfast includes omelets cooked to order. The lobby has three beautiful fountains. The pool is clean. The staff is polite and knowledgeable. My wife and I will definitely be back.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eslex, Manager at Embassy Suites Hotel Lexington, responded to this review, November 24, 2013
Thank you for taking the time to review our hotel and share your wonderful experience. We would also like to thank you for continuing to make our hotel your number one choice when traveling to Lexington. We hope to see you again in the spring when biking season kicks off again.

-Martin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlottesville, Virginia
Top Contributor
59 reviews 59 reviews
5 hotel reviews
Reviews in 26 cities Reviews in 26 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed September 24, 2013

My wife and I stayed two night and had a very good experience. The location is very good and the suite was clean and quiet. We tried the "manager's reception" (free) and it was fine. Breakfast both mornings was very good. Service was very good, too.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eslex, Manager at Embassy Suites Hotel Lexington, responded to this review, November 24, 2013
Thank you for choosing to stay with our hotel on your recent stay. We are pleased to know you enjoyed yourself and were able to relax during our Managers reception. We hope that on your next trip to Lexington we will have the pleasure of serving you again.

-Martin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Hotel Lexington

Address: 1801 Newtown Pike, Lexington, KY 40511
Phone Number:
Location: United States > Kentucky > Lexington
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Wheelchair access
Hotel Style:
#1 Business Hotel in Lexington
#1 Green Hotel in Lexington
#2 Family Hotel in Lexington
#3 Romantic Hotel in Lexington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Lexington 3.5*
Number of rooms: 230
Official Description (provided by the hotel):
he Embassy Suites Lexington hotel boasts a beautiful setting in the heart of Kentucky's Bluegrass Country at the University of Kentucky Coldstream Research Campus. Visit our Lexington hotel and you're centrally placed for the finest equine attractions, horse farms and many of the area's major corporate names. ... more   less 
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Also Known As:
Embassy Suites Lexington
Lexington Embassy Suites

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