We booked this hotel because it was very close to the hospital that my grandmother was in. The hotel is under construction. The lobby was nice enough and remodeled, but that was where it ended. We went up in an old elevator to our room and opened the door and the musty smell overwhelmed us. We started looking around and there was dust along the edges of the carpet along the wall, food and stuff laying under the beds, stains on the carpet. I kept stressing about it and if it wasnt 11pm at night, I wouldve immediately left but had my parents as well as my 7yr old with me and we were exhausted from the long trip. So, off to give my son a shower and it wont drain the water! They call a maintenance guy as we sit and wait another 20min. He comes in and doesnt have the right tools, so we wait some more. In the meantime, I go down to the front desk and tell them how dirty the room is. They move us to another, which isnt much better other than the shower does drain. I wouldnt even shower myself, until morning because I felt absolutely disgusting from the dirty room. We all woke up with stopped up noses and drainage because of the musty, mold smell. We checked out very early because we had no desire to stay in that filth. When I checked out, the lady was rude and didnt ask how we liked our stay or anything. No extra discount was given to us after all the issues we had. I would not recommend this hotel to anyone, unless you dont mind dirt, musty, mold like smell. DISGUSTING!!!!
- Official Description (provided by the hotel):
- Welcome to The Campbell House of Lexington, KY, an exciting blend of history and hospitality. The hotel has been proudly featured on Travel Channel's Great Escapes as well as Southern Living and most recently in Meeting South as Best of the South for Kentucky. Today, The Campbell House is a vibrant meeting, shopping and entertainment venue in Lexington. We are centrally located near various tourist attractions such as: The University of Kentucky, Keeneland Race Track, Rupp Arena & Commonwealth Stadium - Home of the Kentucky Wildcats, Tattersalls, Redmile, The Lexington Convention Center and Calumet Farm. Come and experience exceptional hospitality at the Crowne Plaza Lexington The Campbell House. Explore our city and discover all Lexington has to offer. We look forward to serving you! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Booking.com, Tingo, HotelsClick, Hotels.com, Priceline, Reservation Counter, BookingOdigeoWL and Otel so you can book your The Campbell House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Crowne Plaza Lexington
- Crowne Plaza Campbell Hotel