Before jumping to conclusions on the condition of the hotel, you have to give them props because they are at least doing something about it by remodeling.
Quite a bit of wear and tear in the corridors including the walls and carpet and dinged up furniture in the rooms. Despite that, our room had a new Tempurpedic mattress that was very comfortable. The room was also very clean. Additionally, the room had a HDTV with most, if not all, channels in HD.
The bathroom was a bit challenging though. It was very, very small. The exhaust fan made a loud clanging noise.
Due to the remodeling, the front entrance was closed. To enter the lobby, you had to go through a side entrance. I used two different side entrances during my stay and was kind of oddly intrigued how the immediate entrances almost looked like those of a more economy motel based on the tile, fixtures, and wallpaper but suddenly transitioned to a much more elegant tone once you got further inside. Hopefully, that is something they are considering in the remodel.
The only facility I used during my stay was the bar, which was really nice and in good repair.
The staff at the bar and the front desk were exceptionally nice.
They do like steps in this place. On each floor, the rooms were sort of on an elevated platform where you had to go up three or four steps after getting off the elevator.
Overall, the hotel had a quaint, old school Southern charm about it. I'd certainly give it another chance. I'd more accurately rate this as a 3.5 out of 5 if Tripadvisor provided that option. The bottom line is that I was happy because I got an excellent deal on Priceline, and the room was still clean and comfortable.
- Also Known As:
- Crowne Plaza Lexington
- Crowne Plaza Campbell Hotel
- Official Description (provided by the hotel):
- Welcome to The Campbell House of Lexington, KY, an exciting blend of history and hospitality. The hotel has been proudly featured on Travel Channel's Great Escapes as well as Southern Living and most recently in Meeting South as Best of the South for Kentucky. Today, The Campbell House is a vibrant meeting, shopping and entertainment venue in Lexington. We are centrally located near various tourist attractions such as: The University of Kentucky, Keeneland Race Track, Rupp Arena & Commonwealth Stadium - Home of the Kentucky Wildcats, Tattersalls, Redmile, The Lexington Convention Center and Calumet Farm. Come and experience exceptional hospitality at the Crowne Plaza Lexington The Campbell House. Explore our city and discover all Lexington has to offer. We look forward to serving you! ... more less
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