We took the morning tour a few days ago. Lisa was our tour guide, Eric and Jacob also helped out. Everyone was friendly and helpful.
It's not quite what I expected. Loud, hot, and chaotic. Where I once thought barrel-making was kind of romantic and historic, after seeing this facility, I saw that the men who work here are tough and hard-working.
The tour gives a good overview of the process, though there are parts of facility which you don't get to see, or only see from a distance. It's a bummer that they don't allow photos, and while I understand the need to use the headsets, they were difficult to hear and cumbersome. That said, it's probably the best solution.
If you own or manage Independent Stave Company - Kentucky Cooperage, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.