I checked in late and had some issues with the front desk clerks attitude and a few other issue with the hotel. My previous review was posted but then was removed. I contacted the general manager about my issues and she assured me she would be taken care of them. She was very nice and explained they are working to remodel the hotel this summer. I feel bad for hotels that take over others and are working out the kinks of the previous owner and get bad reviews. So I always give these places the benefit of the doubt. I will be staying here again on my next trip later in the fall after the renovations are done and can't wait to see the changes.
As for the room it was clean, the wifi worked great, and over all the stay was good. If you arrive late at night the food options around are limited to a 24hr waffle house. But during the day and evening there is plenty of place to eat at with in walking distance.
- Official Description (provided by the hotel):
- At Hawthorn Suites by Wyndham Louisville, we put the amenities where they really count: in your room. Big and built for comfort, it's the ultimate suite for the business traveler. Each suite has a full kitchen complete with microwave and full size refrigerator with icemaker in the freezer. Work efficiently at your oversized executive desk with two separate phone lines-Use our free Wifi to check email and surf the web. Relax in your recliner while you enjoy watching HD channels on a 37" LCD television. Start off the day with our free hot breakfast which includes milk, coffee, juice, pastries, oatmeal, cereal, and hot breakfast items such as eggs, bacon,or sausage. Use our business center to check e-mail or print boarding passes. Work off some stress in our fitness center or visit the vending area and guest laundry facilities on the 1st floor. We're a pet friendly hotel with a small fee (see animal services for pricing). The Hawthorn Suites by Wyndham Louisville - Jeffersontown is conveniently located off of interstate 64 and exit 17 South. The finest dining, shopping and entertainment are also within miles. ... more less
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- Also Known As:
- Candlewood Suites Louisville
- Candlewood Louisville
- Louisville Candlewood Suites