This is a clean hotel, pleasant staff, good breakfast, fast check-in. We have visited before and added an additional two hours to our trip so that we could stay at this hotel. How disappointed then, when we stepped off the elevator and were overwhelmed with the smell of smoke. When we first entered the room I could smell smoke but not nearly as strong as in the corridor. Once inside the smell became stronger, especially at the bedside and definitely in the bathroom. It was just an unpleasant odor. I called down to the front desk to ask if we were mistakenly put on a smoking floor and was told that the 3rd floor is 1/2 smoking and 1/2 nonsmoking. This isn't a huge hotel and the corridor isn't that long. I was told that was the only room available in the entire hotel. This room should NOT have been sold as nonsmoking. Had I been told there were no nonsmoking rooms I would have booked elsewhere. The next morning I checked with the front desk and they said they would tell maintenance. This room smelled enough of smoke that the cleaning staff had to be aware of it, and the corridor reeked of smoke. Not impressed, Hampton!
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- Also Known As:
- Hampton Inn Horse Cave Hotel Horse Cave
- Horse Cave Hampton Inn