We stayed from January 17 through January 20 2014. Our room was #106 handicap,smoking. On the 18th & 19th I informed housekeeping that their services were not needed for those days. On Monday the 20th of JAN. WE VACATED THE ROOM , so that housekeeping could service our room. I was very disappointed in the job they had done:
1. Floor was dirty but not vacuumed
2. Bedside table was not dusted off and had debris and had a garbage sack with garbage in it not removed.
3. Bedside clock alarm never worked.
4.Dirty washcloth not removed from the ironing board hanging on the wall.
5. Sheets were dirty and had not been changed since we had checked in. The bottom sheet
was not completely over the mattress ( only half way down ) I had to stretch the sheets and
pull them down over the mattress so they wouldn't come off when we laid down.
6. Ice bucket had no plastic liner. Might be because it was laying on the floor next to the chest of drawers since we had checked in.
7.Only 1 hand towel for two people ( not acceptable )
8.Coffee pot was not washed and the coffee machine was dirty.
1. Hole in the ceiling with wires capped off hanging out of it. ( Scary )
1. Advertised the room had a recliner. This was a handicap room and a recliner was a deciding factor as I'd had recent surgery on my knee. The room had a chair and ottoman but no recliner.
2. The Lady who had front desk duty on Sunday the 19th was too busy watching TV on the lobby couch and eating her lunch from Dairy Queen to notice that I was having a problem getting into the hotel door while walking with a cane.
Was very disappointed with my stay here!
- Also Known As:
- Country Hearth Hotel Harrodsburg
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