We arrived at the hotel and the clerk refused to honor the price we found on-line. So, we went back to the car and found a better rate and booked it on our cell phones. We went back in with the on-line confirmation and they did honor that. We reserved a non-smoking room and after coming back in from a late night of dancing, discovered that the blanket was filled with holes from smokers. We were too tired to complain and had already unpacked everything. Crawled into bed and discovered that the plastic mattress cover was quite noisy everytime we moved. In addition, the fitted sheet was not placed properly and I kept coming into contact with the plastic mattress cover. There was no bathmat and only two towels and two washcloths, no hand towels that could be used for a bath mat. The towels were sandpaper and it was very uncomfortable using them to dry off.
Just because this is a small town and lodging is limited, there is no reason that service should be compromised. The desk clerks were friendly enough, but the entire experience left a bad taste.
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- Also Known As:
- Country Hearth Hotel Harrodsburg