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“Wireless is terrible other than that nice” 3 of 5 stars
Review of Holiday Inn Express Lexington-North Georgetown

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Holiday Inn Express Lexington-North Georgetown
3.0 of 5 Hotel   |   140 Osborne Way, Georgetown, KY 40324   |  
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Ranked #1 of 14 Hotels in Georgetown
Perrysburg, Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Wireless is terrible other than that nice”
3 of 5 stars Reviewed November 16, 2010

Nice hotel, but if you need wireless service during peak hours, choose a different hotel. Never had any issues with the Hampton Inn in Gtown

  • Stayed November 2010, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayinngeorgetow, Webmaster at Holiday Inn Express Lexington-North Georgetown, responded to this review, August 25, 2011
Dear Guest,

Thank you for choosing Holiday Inn Lexington-North Georgetown for your recent stay in our area.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following action was taken:

• Maintenance was informed of the problem you had with internet and instructed to fix the problem.

I hope that the next time you visit our area, you will once again choose to stay at Holiday Inn Lexington-North Georgetown. I think you will be greatly pleased.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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102 reviews from our community

Traveler rating
    68
    18
    8
    2
    6
See reviews for
31
30
8
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Italian first
  • Any
English first
knoxville
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 8, 2010

Friendly staff, comfy beds, awesome jacuzzi tub in room and great t.v. Had a really nice stay, got a late checkout with no hassel and room was just as nice as the pictures on the website.

  • Stayed November 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WSizemore, General Manager at Holiday Inn Express Lexington-North Georgetown, responded to this review, December 27, 2013
I am so glad you enjoyed your room, and that JACUZZI! Yeah, I admit, those things are wonderful after a long day on the road.

See you again!

Warm Regards,

W. Sizemore
General Manager
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Louisville, Kentucky
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 26, 2010

This place came so well recommended and we were looking forward to an terrific horse show weekend with family. Arrived exhausted and waited to check-in for over 15 min. (appeared understaffed for a busy night) only to find that our reservation had been canceled by arriving after 6:00p.m. (condition not mentioned in confirmation e-mail received 24 hours prior) Hotel was full, so we were "allowed" to stay for the 1st night, but had to find other accommodations for the second. No assistance received from staff to help find another place. While waiting for our problem, witnessed an elderly gentleman inquire as to a luggage cart. He was told that some people don't return them from the floor. He inquired as to when it might be available and received no direct answer. Finally shook his head and stated that he would go look for one himself with no response from the desk staff.
Room was very clean and well-appointed, but we spent the night listening to snoring from an adjacent room, conversations from another and foot noise/shaking from above. Not a restful night. We had to drive 20 miles for a motel for the second night, but stayed at Hampton Inn and were treated wonderfully. Based on lack of service and thin walls, we won't be back again.

  • Stayed October 2010, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayinngeorgetow, Webmaster at Holiday Inn Express Lexington-North Georgetown, responded to this review, August 9, 2011
Dear Guest,

Thank you for choosing Holiday Inn Lexington-North Georgetown. I hope you and your family had a wonderful time at the horse show.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:

1) The matter of your reservation being cancelled was looked into and it has been suggested that the six o’clock be made clear in confirmations.

2) Staff members received extra training in the courteous manner in which our valued guests are treated.

3) Staff members will assist our valued guests with baggage carts so that they will be returned to the main floor after being used.

I hope that the next time you visit our area, you will once again choose to stay at Holiday Inn Lexington-North Georgetown. I think you will be greatly pleased.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 18, 2010

I typically only stay at 4 star and above but this hotel made the cut. It was very clean, the rooms were spacious with a great flat screen tv and the service was top notch. I will definitely stay again if in the Lexington area. The only downside is that the pool was a little small but overall a great hotel!

  • Stayed October 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WSizemore, General Manager at Holiday Inn Express Lexington-North Georgetown, responded to this review, December 27, 2013
Thank you for your kind words. Our guests are at the HEART of everything that we do!

Warm Regards,

W. Sizemore
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmondville, NY
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 13, 2010

We stayed at this hotel while on vacation. We were on motorcycle and wanted a place that had laundry facilities and a restaurant. During the day we did the Bourbon Tour. After a long day touring we wanted to come back to relax without having to drive all over for dinner.

The hotel staff were very pleasant. Being we were on motorcycle, we wanted to Fed Ex some of our sourviners back home. Although they were a fairly new hotel, they were not set up for shipping packages or having postage stamps. They were very accomodating by contacting Fed Ex for me and helping me to have them come to the hotel to pick up our package. They even completed the paperwork for me with the information that I left with them as we were on the road early to our next destination.

The laundry facilites were right on our floor (third). They were clean and worked well. The only problem I had was the maching for the detergent did not give me any after depositing my money. The front desk provided me with the detergent and sent someone to check out the dispenser.

The restaurant was new and was very good. Staff was very friendly. Food was good and so was the Bourbon Barrel beer.

Close by is a walmarts and several eating places. There is a post office near by but they pick and choose the hours they are open. The hotel entrance is very nice. They have a room right off it with snacks and drinks to be purchased.

I would stay at this hotel again.

Stayed August 2010, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WSizemore, General Manager at Holiday Inn Express Lexington-North Georgetown, responded to this review, December 27, 2013
As a Holiday Inn Express, we strive to become a great hotels guest LOVE. If ever there are suggestions you have for us to create a 5 out of 5 stay on your next visit, we are always looking for ways of improving our services and creating an experience that is above and beyond any other.

Warm Regards,

W. Sizemore
General Manager
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Nashville, Tennessee
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 9, 2010

This stay was all around great! It was a very nice stay. The hotel is fairly new & very clean. The whole staff was very nice. The room was a nice size & was comfortable, great for the price. The room was decorated modern. It had a nice sized bathroom, long mirrors, @ a flat screen TV w/ a good selection of channels. The room was also equipped w/ all the common appliances, such as a microwave, refrigerator, & a good hairdryer. Our room had 2 full sized beds with pillows labeled firm or soft. The room had enough space & the bathroom had enough towels in different sizes.

There is a restaurant in the hotel. Their breakfast buffet was good. Overall, this was an all around great stay & I would highly recommend here if you are staying in this area.

  • Stayed September 2010
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WSizemore, General Manager at Holiday Inn Express Lexington-North Georgetown, responded to this review, December 27, 2013
I am glad you had a great time at our home. Remember that you are at the HEART of everything we do.

Have a great day!

Warm Regards,

W. Sizemore
General Manager
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Virginia Beach, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 29, 2010

Overall we had a positive experience at this hotel. The staff was friendly and check in seemed to be a breeze. The hotel seemed to be maintained very well. My two biggest issues was that there was no continental breakfast, but they do have an overpriced restaurant. We ended up forking over the money for the restaurant and the food was pretty good. The other issue was that our “Nonsmoking room” actually smelled of smoke. They quickly moved me to another room when I notified the front desk staff.

  • Stayed July 2010, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WSizemore, General Manager at Holiday Inn Express Lexington-North Georgetown, responded to this review, December 27, 2013
Thank you for your feedback! In April of 2013, we converted from a Holiday Inn to a Holiday Inn Express and now offer complimentary breakfast to all our guests! If ever you are in the area again, we would love to have you visit to see all our wonderful upgrades!

Warm Regards,

W. Sizemore
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Lexington-North Georgetown

Address: 140 Osborne Way, Georgetown, KY 40324
Phone Number:
Location: United States > Kentucky > Georgetown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Georgetown
#2 Romantic Hotel in Georgetown
#3 Business Hotel in Georgetown
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Lexington-North Georgetown 3*
Number of rooms: 85
Official Description (provided by the hotel):
The new Holiday Inn Georgetown Lexington hotel conveniently located to major businesses: Toyota, IBM, Lexmark & 3M. Our Georgetown Lexington hotel is minutes from Historic Downtown Georgetown & Georgetown College were you can visit the Cincinnati Bengals Training Camp. Stay with us once & we are sure you will make our Georgetown, KY hotel your preferred corporate hotel, or relaxing escape. Our amenities include free wire/less HSIA, desk & chair, micro/fridge, meeting rooms & 24 hour business & fitness center. Relax & enjoy our heated indoor pool. This centrally located hotel surrounded by Kentucky s Bluegrass Region, features Kem s Restaurant, full service restaurant & lounge. See why the Kentucky Horse Park is the perfect host for The Alltech Federation Equestrian International World Equestrian Games in 2010. Feel the earth shudder at Toyota Motor Manufacturing Kentucky, during one of the top 10-industrial tours in America. Ride a horse, paddle a canoe, bike or drive some of America's most scenic back roads. Browse antique shops, bargain in vast flea markets, or pick up values at the Factory Stores of America Outlet Center. Our Georgetown, KY hotel is convenient for: Breyer Fest, International Kite & Culture Festival & the Festival of the Horse. No matter what your plans, a corporate meeting, a family reunion, wedding, or your sporting event, we welcome you to make your stay exceptional. ... more   less 
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Also Known As:
Holiday Inn Lexington-North Georgetown Hotel Georgetown

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