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“Rude guest service” 1 of 5 stars
Review of Days Inn Franklin

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Days Inn Franklin
2.0 of 5 Hotel   |   103 Trotter Lane, Franklin, KY 42134   |  
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Ranked #7 of 10 Hotels in Franklin
1 review
“Rude guest service”
1 of 5 stars Reviewed March 22, 2014

Stopped in to let 6 year-old go to the bathroom. Desk clerk was rude to my gandson, husband and a guest staying in the hotel. If you want good customer service NOT where I'd say. Grandson was confused when bathroom had an out of order sign. Desk clerk was just ridiculous.

  • Stayed March 2014, traveled with family
    • 1 of 5 stars Service
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119 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Cookeville, Tennessee
1 review
5 of 5 stars Reviewed December 11, 2013

My husband and I have stayed at this Days Inn for many years when visiting Franklin. We have always enjoyed our stays here. Now the motel is under new management and it is EVEN BETTER!! The new management has painted and made several needed upgrades to the rooms. The vanity lighting is so much better and even the bedside lamps have been improved. The color schemes in the room are so pretty and soothing. The free breakfast now includes waffles along with cereals, bagels, pastries, fruit, juices and coffee. Everything was so fresh and clean. The new staff was right there to see that we had what we needed and they are so friendly and helpful on check in,. They make you want to stay again,. We definitely will remain loyal customers to Days Inn of Franklin, KY. on Trotter Lane. Thanks Days Inn!!!!!

Room Tip: My advice would be to tell the staff what you want/need. They will help you in anyway they can.
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  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Days Inn Franklin

Address: 103 Trotter Lane, Franklin, KY 42134
Phone Number:
Location: United States > Kentucky > Franklin
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #7 of 10 Hotels in Franklin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn Franklin 2*
Number of rooms: 59
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