This hotel is advertised as "newly renovated," but not sure what has been renovated. My 25yo son speculated that it was because of the pancake maker in the breakfast area. The room was clean, but...the entry door handle was only operable for my son. It just wouldn't work for me. It kind of hung there. The room was loud, both from the traffic (I've stayed across the street at the Super8 before which is closer to the road and NEVER heard the traffic) and from doors opening and closing. When we first arrived the thermostat was set to 54 degrees. I found that to be excessive. It did take a while to warm up, but the unit did do its job. There was a sign, probably 7x10 inches, placed in a standing plastic holder on the counter. It started by saying that you could purchase items from housekeeping and listed their corresponding prices. It then went on to say that if any came up missing that they assumed you were okay with them charging your credit card those prices. I found that offensive. Even my son commented on it without my even mentioning it. Front desk staff were not friendly and that was a big surprise to me because everyone in Franklin, KY is very friendly. Lindy checked us in and seemed to be overwhelmed when someone came in to check in at the same time. The young pregnant woman (couldn't see if she had a name tag on) who checked us out hardly said two words to me. All I got was a tiny credit card receipt; no itemized receipt. Breakfast was OK. Shower pressure and temperature was good. Bed was firm, but ok.
- Official Description (provided by the hotel):
- Our property is exterior 49 room property. It has just been remodeled, we have free breakfast and wifi, fitness room and outdoor seasonable pool. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Orbitz, Cheap Tickets, BookIt.com, Travelocity, Odigeo and TripOnline SA so you can book your BEST WESTERN Franklin Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Best Western Franklin
- Franklin Best Western