This hotel is easy access off I-64 & Rt 60. Seems to be an older BW but was okay. The first floor rooms are accessed from the outside, and the 2nd floor rooms have inside access. It has a covered drive thru and 2 sets of manually operated doors which make entrance/exit a little harder. Also, didn't see any carts for transporting luggage. There isn't an elevator for those who cannot used stairs. The lobby is rather small with 2 chairs and a love seat along with a fireplace and a TV. A laundry, fitness center with 3 machines, and indoor and outdoor pools with a pass-thru area are available for guests. The pool is actually on the second floor and does not have handicap accessibility. A jacuzzi is not available. Coffee is available 24/7. There is one computer in the business center, and free Wi Fi is available. We were greeted by a friendly staff, and check in was quick and efficient.
Our room with 2 doubles was clean and comfortable. There was a very nice and informative hotel info book and included area attractions with photos. A microwave and fridge were not available. A hair dryer was there to help make you beautiful. Press your clothes with the iron and ironing board. A flat screen TV and a good channel lineup made relaxing enjoyable. You could use a round table with 2 arm chairs for writing notes for the day. Or you could use the desk with the arm chair on rollers. Store clothes in the chest of drawers. Enjoy that cup of coffee in the room while relaxing.
The tub/shower combo and stool were separate from the single vanity sink and mirror. BW is still using the pull-type knobs on the faucets. I even sometimes have a hard time getting the water on. These need to be replaced by easy-to-use faucets. The bath area needed brighter lighting. It did have an exhaust fan that worked as well as a heat light/lamp. A phone was on the wall by the stool for emergencies.
The breakfast area is rather small. I must compliment BW for using fiberware for the cups and plates instead of styrofoam. There was normal hot and cold fare but still a little disappointing. We enjoyed the biscuits and gravy, but there were no hot eggs or any hot meat. I did enjoy the hard boiled eggs. You could make your own hot waffle and also enjoy bagels with cream cheese, yogurt, pastries, toast and jelly, hot coffee or tea, and juices. Fresh fruit consisted of bananas and oranges.
Overall, we would use this BW again when in the area. We feel that we were provided a fair price for our stay. In addition, another couple was on the trip with us, and they told us that their AC unit didn't work properly as well as not having the hotel info book available.
Choose a second floor room for added security since rooms on the second floor have interior access...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
August 17, 2013
On behalf of the Best Western Parkside Inn staff, we thank you for your detail comments and descriptions of our property! We would also like to thank you for choosing to stay with us! Each and every one of our staff members works efficiently and thoroughly to ensure each guests has an unforgettable stay. For our guests who have difficultly with stairs or just prefer the first floor, we do strive to meet each request possible. If we are unable to meet this request, we do have a ramp that lends straight to the second floor for our guests. This ramp also lends to the pool area if our guests have difficulty with stairs. We also have luggage carts available for easy transport of guest luggage; our front desk staff is also willing to help with any needs of moving luggage.
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Our design team has ordered new vanities for our rooms, which will upgrade our rooms from the older feel of the faucets. The rooms are also getting new upgrades with lighting as well. We apologize for the inconvenience of the faucets and lighting, we have these items on the way!
We are happy to hear the information binder located in each room is being very helpful to our guests! We also would like to thank you for the compliment about our breakfast amenities and stepping away from the styrofoam plates.
We thank you again for your stay with us at Best Western Parkside Inn and hope to see you again, soon!
Madison Joest, Guest Relations Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.