We recently completed a weekend stay to attend the Macy's Music Festival. Despite all the negative reviews, we decided to give this hotel a try because not even 2 weeks ago, we stayed in a Quality Inn in Virginia. There was ABSOLUTELY NO COMPARISON!
BELIEVE what you read in the reviews! The hotel is in need of major renovations. The rooms are filthy, bathrooms molded, stains on both towels and sheets (and where they are supposed to be white sheets, they appear tan). Upon check-in we had to request the sheets to be changed. The sheets that were put on the bed were worse off than the sheets that were on the bed to begin with!!
Our key card did not work! A housekeeping staff saw us trying to access our room. Her advice, "jiggle the card up and down and it should work". Really? We tried it, it worked, but should a guest really have to do that. The access doors are always proped open because according to staff, when the sun shines on the key pad, it prevents it from working. Problem is, the sun was not shining on this part of the building.
Continental breakfast...do NOT even get me started on that!!! I do not think I have EVER been in a hotel that utilized PLASTIC PLATES for breakfast! They even had the audacity to leave the store bought donuts in the original package that they came in!!
We traveled with another couple. Their room was a little better than ours. It appeared cleaner and they even had a microwave. When we went to the front desk to request a microwave in our room, we were told that not all rooms are required to have one. Either you get one or you don't. It's that simple.
I could go on and on but really there is no need. BELIEVE THE REVIEWS and save yourself the frustration!
Signed Room 135
- Reservation Options:
- TripAdvisor is proud to partner with Priceline, Expedia, TripOnline SA, Travelocity, Choice Hotels, Hotels.com and Tingo so you can book your Quality Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Quality Inn And Suites
- Quality Hotel Florence
- Quality Inn Florence
- Florence Quality Inn