The staff is some of the friendliest people I have met in hotels. I've stayed twice in this hotel for business and the housekeeper even bought a card and left it for me, after having mentioned a birthday to her in passing. Way above and beyond in friendliness. The lobby was nice and modern feeling. The breakfast was adequate for what to expect of a continental breakfast. The rooms are sufficient and clean. Nothing too fancy. Bed and pillows were comfortable. The shower/tub area was the only part that seemed dated decor-wise, however still was clean and the shower worked well.