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“It's ok” 3 of 5 stars
Review of Hilton Cincinnati Airport

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Hilton Cincinnati Airport
3.5 of 5 Hotel   |   7373 Turfway Road, Florence, KY 41042-1356   |  
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Ranked #12 of 26 Hotels in Florence
Top Contributor
130 reviews 130 reviews
83 hotel reviews
Reviews in 72 cities Reviews in 72 cities
34 helpful votes 34 helpful votes
“It's ok”
3 of 5 stars Reviewed May 10, 2014

I stayed at this property before and it's an older property. Rooms need a little TLC. There are no mini fridges in the rooms ( well, the ones that I stayed in anyway) food was ok, rather noisy ( next to the ice machine) good point is the airconditioning is able to run on high to help drown out the sound.
Like I said, it's nothing to right home about.

Stayed May 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Airport_Hilton_GM, General Manager at Hilton Cincinnati Airport, responded to this review, May 29, 2014
Thank you so much for your business and thank you even more for sharing your experience. Our property has definitely matured over the years, being built in 1987. Although the hotel has been maintained very well, a refresh/renovation is something we look forward to in the not too distant future. In doing so, something we will certainly consider is the addition of refrigerators for all of our guest rooms (no promises just yet).

We honestly appreciate your patronage and hope to someday be able to host you again.

Sincerely,

Bill Birdsall
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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278 reviews from our community

Traveler rating
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    69
    56
    21
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Any
English first
Renton, United States
1 review
5 of 5 stars Reviewed May 8, 2014

Great location. Just minutes from the Cincinnati airport. Shuttle gets there quickly to pick you up and drop you off. Excellent place to stay. Property is very well maintained. Excellent food in the restaurant, in room and served for our business meetings. Service is excellent. Great staff. They greet you not only at the front desk, but also throughout the property. Make you feel at home. I will definitely stay again.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Airport_Hilton_GM, General Manager at Hilton Cincinnati Airport, responded to this review, May 29, 2014
Thanks so much for staying with us and I'm glad to hear that you enjoyed your overall experience. We hope to see you again soon!

Sincerely,

Bill Birdsall
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chihuahua
Top Contributor
173 reviews 173 reviews
78 hotel reviews
Reviews in 63 cities Reviews in 63 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed May 6, 2014

Although it is not a brand new hotel, this Hilton is very well maintained and clean. Rooms are quiet and comfortable, and staff is very courteous and eager to help. They have complementary shuttle to the airport, and it is next to I75 for easy travel around KY and OH.

Stayed May 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Airport_Hilton_GM, General Manager at Hilton Cincinnati Airport, responded to this review, May 29, 2014
I'm glad to hear that you enjoyed your stay at our hotel. While the property itself is a little bit older, our service is something that we start first and fresh with each day. We hope to have the chance to see you again in the near future. Thank you for your feedback and your business.

Sincerely,

Bill Birdsall
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miramar, United States
1 review
4 of 5 stars Reviewed April 14, 2014

The hotel staff, appearance and experience were great! The shuttle staff is very knowledgeable and they provided service with a smile. The bar, restaurant and food service was also amazing. I would recommend this hotel to anyone in the future.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed April 14, 2014

The hotel staff at this Hilton went above and beyond to make sure my stay was great. My daughter and I were only there for one night and checked in late in the evening. The hotel rooms were neat and clean, no outside noise was heard which made sleeping easy. Checking out in the morning was easy, since all I had to do was confirm the bill and leave.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, United States
1 review
5 of 5 stars Reviewed April 7, 2014

The hotel and rooms are clean and the staff are very friendly. The food is pretty good except a little salty. The individuals working the bar were very friendly and ensured that the glasses are never empty. Though they don't have extensive knowledge of wines. The room was clean and orderly with the internert working very well the entire time and without lag. However, there aren't enough outlets.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, United States
1 review
3 of 5 stars Reviewed March 28, 2014

The Business conference rooms are great and the food is good. Customer Service in the dinning room was excellent but the reception desk and airport shuttle driver needs additional training on hospitality.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Cincinnati Airport

Address: 7373 Turfway Road, Florence, KY 41042-1356
Phone Number:
Location: United States > Kentucky > Florence
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Business Hotel in Florence
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Cincinnati Airport 3.5*
Number of rooms: 306
Reservation Options:
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Also Known As:
Hilton Cincinnati Airport Hotel Florence
Hilton Hotel Florence
Hilton Florence
Florence Hilton

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