We arrived to the hotel and had to wait in line to check in because the clerk that was helping the people in front of us kept saying how the computers crashed and she usually doesn't work there so it's taking her longer than expected, blah blah blah. The kicker was that she was that she was on her cell phone the whole time while checking people out. When arriving to the room, we noticed we only had 2 towels. We went back to the counter and asked for 2 more and they said they didn't have anymore. The rooms themselves weren't horrible for the amount of money paid. We woke up the next morning and went down for breakfast. The breakfast was not at all what we expected. They were out of orange juice, apple juice, and milk. They only had a few pastries sitting out and didn't have any forks. When we asked about more milk/juice and forks, the same lady that checked us in went on and on about how she wasn't supposed to be there and she was gonna quit her job if the manager doesn't switch her back to the other hotel and they left with her nothing, she's the only one there so she can't go out and get juice or forks, and again she was on her cell phone the whole time!!! What kind of worker who works with the public is supposed to be on their cell phone????!!!! I don't even know her name but she had no business working there, that's for sure. And the funny thing was, an old man started opening up cabinets in the breakfast area because the clerk wouldn't and he ended up finding a whole box full of forks. Wow......
- Reservation Options:
- TripAdvisor is proud to partner with Wyndham, Priceline, Cheap Tickets, Expedia, Orbitz, TripOnline SA, Travelocity, Despegar.com, Hotels.com and Tingo so you can book your Baymont Inn & Suites Florence/Cincinnati South reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Clarion Hotel Florence
- Florence Clarion