Have stayed here many times over the past couple of years and even suggested to many friends and family. Have always gotten a suite, which consists of two rooms that were gutted and made into one large room. Have always been impressed with these rooms and the cleanliness. One side has either two beds or 1 king with a large walk in closet and the other side has a couch, table, desk, chair and bathroom. Very spacious. We usually get a non-smoking room, however this time, it was Memorial Day weekend and there was only one double suite available and it was smoking (Room 211). It was not very clean, there was hair on the floor and the bathroom was dated. A bar of soap was left on top of the shower stall and the bathub had dark scum in it, as if hard water deposits hadn't been cleaned frequent enough. There was no plug for the bathtub, not that I would have used it anyway, it was hard just taking a shower in it, knowing it wasn't MY personal scum. The TV in the bedroom would randomly come on it the middle of the night, must have been set to an alarm. Our thinking is almost that someone actually lived in the room and vacated just so they could book the room for the holiday weekend. Breakfast was so-so. We were told that we would have sausage and eggs, biscuits, gravy, etc. But the biscuits looked old and the gravy picked over, no sausage and only boiled eggs in a fridge. Were told by staff, who was dressed in a tank top and ripped jeans that those breakfast items are only available through the week and not on weekends. Sean, upon check-in was absolutely terrific but the rest of the staff needed some work on professionalism. The pool was open and clean. Memorial Day itself allowed us the pool all to ourselves. The hotel is close to restaurants and the Florence Mall. We will return, not because of this last visit, which is an exception, but because of previous visits, one of which was just Feburary 2012. Already have plans to make a couple of other trips in June. I also don't usually sleep in hotels, but this hotel is the exception to that. I always sleep here. The beds are good and comfortable. There are many pillows, not just one flat one.
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- Also Known As:
- Clarion Hotel Florence
- Florence Clarion