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“It keeps getting better” 5 of 5 stars
Review of Hyatt Place Cincinnati Airport/Florence

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Hyatt Place Cincinnati Airport/Florence
3.0 of 5 Hotel   |   300 Meijer Drive, Florence, KY 41042   |  
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Ranked #3 of 26 Hotels in Florence
Certificate of Excellence 2014
GreenLeadersBronze level
Beavercreek, Ohio
Top Contributor
217 reviews 217 reviews
54 hotel reviews
Reviews in 70 cities Reviews in 70 cities
128 helpful votes 128 helpful votes
“It keeps getting better”
5 of 5 stars Reviewed December 27, 2012

Great place to stay. Nice, modern, functional, stylish, studio suites.

In the past, I had been able to bid $45 on Priceline successfully. Despite the hotel being rather empty, I was only able to get a $65 Priceline express deal. Still, this is a good value.

It looks like they greatly improved the free breakfast since the last time I was here. It used to be just biscuits & gravy, some cereals, pasteries, & juice, and if you wanted more you used a kiosk to order other items for a charge. Now, they have several different types of breakfast sandwiches, belgian waffles, pancakes, real fruit topping, oatmeal, many different kinds of juices, and it's all free. Everything looked gourmet, and the food was pretty good.

My only complaint would be regarding the staff, who could use some work. They weren't rude, but they certainly didn't seem interested in dealing with me. I don't know if the staff just didn't want to be there on Christmas or if they dealt with one to many A-list wannabe @ssholes, but it wouldn't be that hard to at least feign interest even if you're not. After all, it is their job.

Still, I would stay here again. it's a nice hotel and an excellent value.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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226 reviews from our community

Traveler rating
    119
    74
    23
    6
    4
See reviews for
87
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
Virginia
Top Contributor
133 reviews 133 reviews
26 hotel reviews
Reviews in 42 cities Reviews in 42 cities
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed December 19, 2012

Thought it would be a good place to stay while doing business in Cincinnati, but it really wasn't. A bit hard to get to as you have to wind your way through a supermarket and shopping center combination to get to the entrance when travelling south.
Room identical to every other Hyatt Place in the worl which means that the electric sockets will be inconveniently located.
Appears the internet and phone are somehow connect through the electric socket used by alarm clock. Unplug the clock to charge your iPhone and you lose it all.
Desk staff on day and evening were friendly but night staff was invisible or uncaring.
Nice breakfast buffet but the sandwiches looked better than they tasted.
GPS took me some crazy back road way from the airport and the drive to Cinci was awful even at 5AM and horrible at 5PM - almost impossible to get into exit lane going south on I-75.

If you absolutely have to stay at a Hyatt Place I think the one north of Cincinnati in Blue Ash might be a better idea and it's a few bucks cheaper.

Room Tip: East side faces I-75 and west side faces 6 lane highway - pick your poison
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  • Stayed December 2012, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Portland, Oregon, United States
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed December 6, 2012

I booked a night at this hotel, which was prepaid through hotels.com. At my arrival, I was told that the hotel overbooks rooms and there were no rooms available. They sent me next door to an inferior property. The apparent policy to overbook rooms is really unacceptable, and I will no longer stay at a Hyatt property, nor will any of my employees.

  • Stayed December 2012, traveled on business
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knoxville, Tennessee
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 26, 2012

Spending Thanksgiving at a hotel is never the best of situations, however, this was a very pleasant surprise. My husband and I met our daughter and son-in-law in Florence for Thanksgiving. The hotel was fantastic, the breakfast was really above he normal continental breakfast with hot entrees, but the truly exceptional quality was the personnel! Everyone was extremely pleasant, always smiling. One of the managers, Mason, always took the time to find out how our stay was going! The hotel was in a great location and we completely enjoyed our visit immensely.

Room Tip: Our rooms were on the first floor not far from the pool or the breakfast area. Occasionally, we fel...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Metro Detroit
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 22, 2012

On our way to South Carolina, from Michigan, chose this place on the fly and it was a great stay. My daughter loves a place with a pool and that was one of the major criteria.

Booked online, showed up off the freeway about 30 mins later and the friendly staff checked me in quick, we were in our spacious, clean room in about 10 minutes, and then swimming in 20.

Pool was a good size, water and pool room were warm, and we tucked the tired girl in for a good sleep.

Free breakfast was a step above a "continental" breakfast, and was decent. The morning staff was just as friendly as the evening staff, all in all a highly recommended establishment.

Room Tip: Stayed on 6th floor and it was quiet.
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Florence, Kentucky
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 22, 2012

We took my daughter here for her birthday because of the large swimming pool and the depth of it. She was covered in slime when she got out of it. The wall/ceiling in the bathroom had mold growing on it. The toilet clogged up and when we asked for a plunger they handed it for us to do. It was me and 5 12 year olds in the room. Breakfast was minimal at best. There was a volleyball team there and when we got up to the food everything was gone and nothing was refilled in the twenty minutes we waited.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clearwater, Florida
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 5, 2012

Great location for your first stop to Florida from Ontario. Great rooms, Great Breakfast and bakery and the fitness centre is fantastic. Very friendly staff on the front desk. Lots of places to eat within walking distance.

Room Tip: Ask for a room away from the highway.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Cincinnati Airport/Florence

Address: 300 Meijer Drive, Florence, KY 41042
Phone Number:
Location: United States > Kentucky > Florence
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Florence
#2 Green Hotel in Florence
#3 Family Hotel in Florence
#7 Business Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Cincinnati Airport/Florence 3*
Number of rooms: 128
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Also Known As:
Hyatt Place Cincinnati Airport/Florence Hotel Florence
Hyatt Place Florence
Hyatt Place Hotel Florence
Hyatt Florence
Florence Hyatt

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