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Value Place Cincinnati, Ohio (Florence, Kentucky)
40 Cavalier Blvd., I-75 & Turfway Rd, Florence, KY 41042   |  
Hotel website
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Hotel amenities
Ranked #9 of 26 hotels in Florence
Florence, Kentucky
1 review
“James A”
4 of 5 stars Reviewed March 30, 2013

When I first came to Value place I was looking for a clean, secure place to stay while relocating to the area. Value Place has provided all of that. The staff is wonderful and very accommodating, The location is great for shopping and for me work. I have been at Value Place for 5 months and am very happy that I chose Value Place for my extended stay.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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41 people have reviewed this hotel

Traveler rating
    20
    7
    3
    6
    5
See reviews for
6
3
6
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • Any
English first
Florence, Kentucky
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 22, 2013

First came here for a very short stay 1 yr and 5 months ago. Wonderful Staff, Very Clean and Very Secure. For my husband and I the suites are quite roomy enough. We have chose to stay here in place of finding an apt for living. For the weekly rent (which includes utilities) it is cheapier. Very convenient location to many restaurants, banks, grocery stores, schools. Directly off interstate. 24 hr laundry in building with housekeeping every 2 weeks. You could not ask for a better place to stay, whether it be for 1 week or much longer

  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 20, 2013 via mobile

I had the pleasure of staying at this property for a few weeks in January, and it was better than I expected. The entire staff was a pleasure, the rooms have full kitchens (minus a stove), & the location was AWESOME. They are located 10 mins from downtown Cincinnati, where I worked. Im glad I took a chance on Value Place. Ill be staying with them from here on out!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather L, Guest Relations Manager at Value Place Cincinnati, Ohio (Florence, Kentucky), responded to this review, March 26, 2013
Thanks for taking a chance with us! We're glad you did. The full kitchen is great, isn't it? We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
INDEPENDENCE
2 reviews
2 of 5 stars Reviewed March 16, 2013

We had a confirmed reservation but when we got to the hotel they said they did not have a room for us and it would be 2 days before we could get in. We had to make other arrangements at the last minute! Also, there are a lot of children who live at the hotel and it is quite noisy during the evening hours and made it hard to sleep at times!

Room Tip: If you make a reservation, call ahead to make sure the room will be available even if you have a con...
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  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather L, Guest Relations Manager at Value Place Cincinnati, Ohio (Florence, Kentucky), responded to this review, March 25, 2013
Unfortunately in our line of business there are times when we are not able to honor all reservations because our guests don't always know when they will check out. We apologize for any inconvenience this caused and especially that you had to make last minute arrangements. Value Place always tries to take care of our guests and in this case we did not do our best. We believe in continuous improvement will continue to strive to provide our guests' with the best possible experience.
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Illinois, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 17, 2012

I made a reservation for the week of September 30th-October 5th online. I signed some papers at check in and I was then given the Policy agreement, the 24hr check out form, a condition form, and a receipt. I ensured that I followed all the directions in order to get my full deposit back. After check-out, I received my deposit, minus $21.20. I emailed to find out why and was told it was because I left trash in my room. I emailed back 4 times - without a response - to get the form I signed saying I needed to remove my trash or I would be fined. Finally, I just called and talked to Alycia. She talked over me, told me that I was given forms and told things that I was not, would not let me speak, and yelled at me. She finally agreed to send me the policy agreement. After reviewing this, I noticed that it did not say anything about trash. I called back and was once again disrespected and humiliated by her. I had to ask for the property manager's name about 25 times before she would tell me. Called Sonia, and was treated horribly once again. She continually called me a liar when I tried to tell her that I was never informed of the trash policy. She told me that there was no way that I was not told. But I wasn't. She yelled at me and refused to help. Said her boss was the vice-president and I was not allowed to speak to him. Finally she told me that she would send me another form with my signature on it that had the trash policy/fee on it, but she didn't know when I would get it because it would take her too long to find it. Filed a complaint with the complaint dept and got an incident #. Also, found out that Sonia is not the property manager, only posing as such to the customers. Alycia also tried to tell me that she was the head of the place, and had no supervisor. I am still getting the run-around from them. I have never been so disrespected as a customer in my life. I'm humiliated.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather L, Manager at Value Place Cincinnati, Ohio (Florence, Kentucky), responded to this review, October 24, 2012
Value Place holds a rigorous clean and safe policy for the good of all of our guests. According to company policy and the occupancy agreement that each guest has to sign at check-in, if management discovers unsanitary conditions exist in a guest’s studio, the guest has 24 hours to clean his/her studio. After that, a cleaning fee will be charged to the guest account and/or guest may be evicted. Our staff has attempted to remain calm and professional and we apologize for any disrespect that was conveyed.
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Florence, Kentucky
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 5, 2012

This is the last place you want to stay. The management does not care about customer service. They put me in a room that they knew there were issues. The room was not in service. When I went into the room, it did not have towels, bed spread, or sheets. I found a bed bug on my pillow case when I was making up my bed. I told the attendent there and she would not put me in another room. I called the health department and they put the room on lock down. I demanded my money back but they refused. I left that motel and when to a place where I could sleep without the worries of bed bugs. Please tell anyone you know, do not stay there. They are only out to make a buck.

Room Tip: None at Value Place
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  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather L, Manager at Value Place Cincinnati, Ohio (Florence, Kentucky), responded to this review, April 11, 2012
Unfortunately bed bugs are a growing problem across the United States. We take all bed bug complaints very seriously and have rigorous treatment procedures. We apologize for any inconvenience you had during your stay with us. We also want to thank you for bringing these issues to our attention so we can address them right away.

Sincerely,
Value Place Property Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 20, 2012 via mobile

Should of check out the room, beds suck very loud due to hallway the biggest thing is the beds proudly could get better sleep on the concrete floor,would never stay here again,don't waste your money.

  • Stayed March 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Value Place Cincinnati, Ohio (Florence, Kentucky)

Address: 40 Cavalier Blvd., I-75 & Turfway Rd, Florence, KY 41042
Phone Number:
Location: United States > Kentucky > Florence
Amenities:
Kitchenette Wheelchair access
Hotel Style:
Ranked #9 of 26 hotels in Florence
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Value Place Florence is conveniently located off of I-75 and Turfway Rd., just minutes away from Kings Island theme park and Entertainment Junction, home of the world’s largest indoor train display. Come see the Cincinnati Reds or Bengals play, or check out the Cincinnati Cyclones hockey team. Celebrate the finer things in life with a night out for dinner, music or the theater. While staying at Value Place Florence you can take in a round of golf at one of several area courses or visit the Cincinnati Zoo. Don’t forget to check out the Newport Aquarium and the Cincinnati Museum Center at Union Terminal. Every year Cincinnati celebrates the Taste of Cincinnati with a music festival. Once you arrive at our location, our friendly Value Place Florence team will be happy to help you navigate around town. Just think of us as your guide to the Cincinnati area - from the best local restaurants and attractions to any driving directions you might need to get you there, we are here to make your stay at Value Place Florence exceptional.Value Place is an extended stay hotel that meets every life traveler’s need for affordable, clean and secure, temporary lodging with our remarkably low weekly rates, rigorous cleanliness standards, total commitment to your comfort, privacy and peace of mind, and our just-right simplicity. Whether you’re traveling on business, pleasure, relocation, or just looking for a temporary base camp on your life’s journey, Value Place is your place.Value Place is a much better place Before you decide to stay at Value Place, we want you to be prepared—prepared for a better guest experience. What that means to us is a truly affordable, incredibly clean, safer, simple, flexible experience. And this is more than just a nice idea—it’s the Value Place promise. So how do we do it? By combining all the convenience of a hotel and all the essentials of an apartment. We’re a hybrid—and that makes us better than a hotel, an apartment or any other short-term or long-term housing accommodations you’ll find. Think about it—no extras padded into our price, no hidden fees. No lease to sign, no utilities to set up. And that’s just for starters. Find out how we’re different and what to expect when you’re here. What to expect when you arrive After a brief room tour, you’ll register, pay for the week plus a refundable $100 deposit, and agree to our house rules—which basically come down to common-sense policies that protect the privacy and security of each and every guest. Value Place is a family-friendly place, and children 17 and under stay free. To maintain a consistent guest experience at all of our properties we do have a No Pet Policy, except for service animals. Then we’ll show you to your guest room. It’s that easy. What to expect in your room Although Value Place offers several room choices, the essential features stay the same. You can always count on a simple but fully furnished studio with a kitchen that includes a full size refrigerator and freezer, a microwave, a two-burner stovetop and plenty of cabinet space. You’ll also find two drinking cups, a trash bag, a roll of bathroom tissue and a bar of soap to get you started—because at Value Place, we figure you’d rather shop on your own terms than pay for extras you may not need. If you do want to take advantage of the additional amenities and services we offer—from kitchen cookware to high-speed Internet—they’re available anytime for your convenience for a minimal fee. There’s only one thing guests never seem to be completely prepared for—how astonishingly clean our rooms are. What to expect in and around our building All Value Place properties are newly constructed from the ground up and electronically locked 24/7. That means no one can access our interior-corridor entrances without a valid key card. (No exterior room doors here like at most discount hotels or extended stay motels.) Featuring at least eight cameras and a very well lit parking lot, we keep your safety in and out of the building in mind. All public areas are cleaned daily—including our well-lit parking lot. Beyond our commitment to cleanliness and safety, we also offer vending machines and an onsite laundry room for your convenience. What to expect from our team You won’t find a friendlier team anywhere. Our helpful staff—from Studio Attendants to the Property Manager—will make sure your guest experience is a positive one, whether you need something for your room or directions to the closest car repair shop. At Value Place, you can expect courteous treatment from professionals who are committed to maintaining guest privacy and peace of mind. In fact, some team members live onsite to uphold our rigorous cleaning and safety standards. What to expect at every Value Place When it comes to Value Place, you don’t have to compete with anyone for that perfect apartment or hunt for the best hotel deal in town—we’re always the better choice. At your typical extended stay motel, discount hotel or other short-term housing solution, guests have to give up something that really matters. Not here. At Value Place you will always receive an affordable price in a Cleaner, Safer, Simpler, and Flexible property. We’re about living better through better value. And that makes us the smarter choice. Best of all? We promise a consistently positive guest experience at every Value Place you visit. Explore Value Place locations or make a reservation today. ... more   less 
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Also Known As:
Value Place Florence Hotel Florence

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