I stayed here a few years ago and opted to cash in a free Choice Privileges night on another trip. I reserved a single-bed room and requested first floor. The location was the lower building and I really didn't feel comfortable there, so I came back and asked the manager to put me in the two-bed room where I had stayed on my previous visit. He did that without any problems.
The room itself may have slipped a little, or at least that's the feeling I got. The carpet's starting to look a little threadbare in places, but the bed was comfortable and the microwave and fridge are an asset. The shower water pressure is great and is a primary reason i don't mind staying here if I can get a room in the upper building.
Wi-fi works well, but they change the password daily. The password that worked the night of my stay didn't work the next morning.
There are hotels that are closer to the eateries and shopping in the Florence Mall area, but this motel isn't inconveniently far away. The price is right and it's the lowest-tier for cashing in a reward night, so it works for me. As it is now I'd have no qualms about going back if I could get my room in the upper building.
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