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“We were on a quick trip to assist family. Hotel was...” 5 of 5 stars
Review of Ramada Elizabethtown

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Ramada Elizabethtown
2.5 of 5 Hotel   |   205 Commerce Drive, I-65 at exit 94, Elizabethtown, KY 42701   |  
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Ranked #6 of 17 Hotels in Elizabethtown
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327 reviews from our community

Traveler rating
    110
    97
    69
    34
    17
See reviews for
167
52
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48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Kenosha, WI
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 21, 2013

The hotel rate is normal for this highway rest area. It's the average hotel room with comfy pillows and clean towels. Beds were just OK as my wife and I kept rolling to the center of the mattress throughout the night. (Not that it's a bad thing, but..) The carpet in the room seemed clean and there was no odors. The florescent light bulbs are just a new way of life and do get a little brighter once they warm up. Door closers all seem to be adjusted to slam shut. Assuring doors are shut is vital for fire protection/containment, but still a bit irritating. (It is fully sprinkled)
The staff is GREAT. They represent Ramada well in cleanliness, helpfulness and friendliness.. However, our washroom needs maintenance. The floor grout needs bleaching and all the caulk needs to be replaced (by someone who knows how to apply it).
TIP: Hotel rooms are often dry. Try not draining the bath water and leaving the exhaust fan off over night.

Room Tip: Farthest from the lobby is best for quietness. Voices and door slams are common.
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  • Stayed March 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramada205, General Manager at Ramada Elizabethtown, responded to this review, March 23, 2013
Dear Daveen
I appreciate you taking the time to share your thoughts on your recent stay. I was happy to read that you found our staff friendly. It is always our goal to exceed the expectation of our guests each and every stay. I do aplogize for your unfortunate experience and will address your concern to my staff to ensure these issues do not arise in the future. I do look forward to having you back again as a guest.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Top Contributor
89 reviews 89 reviews
68 hotel reviews
Reviews in 55 cities Reviews in 55 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed March 20, 2013

I recently stayed one night here whilst travelling down to Tennessee. The hotel has a nice reception area and looks good from the outside. The lady at reception was very unhelpful and barely acknowledged me which was fine. The room I had on the ground floor was very dark, I had to turn on all the lamps just to be able to see properly. The room itself is spacious, but nothing special. What I really didn't like was that the carpet felt a bit sticky, you definitely wouldn't want to walk around in bare feet.
Breakfast in the morning was fine, very quiet apart from a hotel employee coming in and out, again no acknowledgement.
Overall the hotel is fine for an overnight, to be honest Elizabethtown isn't exactly a hot spot, just somewhere to stop off the interstate.

  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramada205, General Manager at Ramada Elizabethtown, responded to this review, March 22, 2013
I would like to firs thank you for taking the time to fill out a survey on our property. It is always our goal to exceed the expectation of our guests each and every stay. I do apologize for your unfortunate experience and will address your concern to my staff to ensure these issues do not arise in the future. I do look forward to having you back again as a guest.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brandenburg, Kentucky
Top Contributor
53 reviews 53 reviews
30 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 10, 2013

A male desk clerk checked me in, and was very good. The room was a standard room, old style television and never could get the internet to work at all. The room was clean and did what I needed it to do by providing a clean place to sleep.

I just really wish I could have got the internet to work.

Room Tip: I really don't know which one is better than any other.
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramada205, General Manager at Ramada Elizabethtown, responded to this review, March 11, 2013
Dear, Chris
I am glad that you choose to stay in our hotel during your overnight stay. I do apologize for the internet issues you had with, but please know that it has been addressed. I hope that we have the pleasures of seeing you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington Island
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 5, 2013

When I arrived, I told the desk clerk that I had just spent 12 hours in a car and wanted the quietest, most remote room possible. 3rd floor - good. Traffic side - very bad. Bed quality - that bed is long overdue for the landfill. We had spent the last month and a half away from home in a variety of beds and that one was at the absolute bottom!

The lighting is surely saving money for the hotel but causing blindness for the travelers. With all the lights turned-on, it's virtually impossible to see the contents of a suitcase.

We're in the business of catering to the needs of travelers and would highly recommend that each of the hotel employees spend a night in each of the rooms, just to get a feel for the quality of the product that's being sold.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramada205, General Manager at Ramada Elizabethtown, responded to this review, March 6, 2013
first I would like to thank you for your review and recent stay with us. My deepest aplogize for the issues you had with your room accomodations. I sincerely hope that the next time you are in Elizabethtown you will give our hotel another try.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Elizabethtown

Address: 205 Commerce Drive, I-65 at exit 94, Elizabethtown, KY 42701
Phone Number:
Location: United States > Kentucky > Elizabethtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 17 Hotels in Elizabethtown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ramada Elizabethtown 2.5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Ramada Elizabethtown Hotel Elizabethtown
Elizabethtown Ramada

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