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“vacation” 1 of 5 stars
Review of Wingfield Inn & Suites

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Wingfield Inn & Suites
2.0 of 5 Hotel   |   1043 Executive Drive, Elizabethtown, KY 42701 (Formerly Best Western)   |  
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Hotel website
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Hotel amenities
Ranked #10 of 17 Hotels in Elizabethtown
St Cloud, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“vacation”
1 of 5 stars Reviewed April 16, 2014

The beds might as well have boards and breakfast was awful. The room they served breakfast in was dirty with an odd smell. It needed a fan. Items that should have been cold were luke warm the milk was spoiled and hot items were cold. Happy we only had to spend a few hours here. We arrived late and left early. The Internet worked well. The room was basically clean but old.

  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
todd p, General Manager at Wingfield Inn & Suites, responded to this review, April 22, 2014
Very sorry to hear that you were disappointed with your stay. The complaint on the beds really was a surprise to me, considering most guest compliment us on our beds. Thank you for completely the survey. Happy and safe travels..
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165 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
  • Any
English first
Trevor, United States
1 review
5 of 5 stars Reviewed April 7, 2014

We were pleasantly surprised when arriving at the hotel. Very nice and clean. The staff was very friendly and helpful. I had hoped the bed would have been a little more comfortable - pillow top maybe but they were comfortable for the one evening that we stayed. We would definitely stay again!

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
todd p, General Manager at Wingfield Inn & Suites, responded to this review, May 26, 2014
Thank you for visiting with us at Best Western Atruim Gardens. We are very pleased that you Enjoyed your stayed and hope to see you again. The service you received is the serice I and my staff will continue to give. Our moto here is "guest are family", and treated as if you are is what I expect. Once again, THANK YOU for completing the survey and have safe happy travels
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Antioch
Top Contributor
131 reviews 131 reviews
12 hotel reviews
Reviews in 58 cities Reviews in 58 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed April 2, 2014

We had a great night at this hotel and enjoyed being able to walk to a restaurant for dinner after check-in. There was nothing the staff could have done to make the stay any better. Breakfast in the morning was excellent, lots of choices to eat healthy.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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todd p, General Manager at Wingfield Inn & Suites, responded to this review, July 18, 2014
Thank you for stopping by. Very pleased that the staff treated you friendly and took care of your needs Safe Travels
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oxford, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 31, 2014

Price quoted was NOT what was the total included. Room unclean, in need of a vacuum, sink stopped-up, filled while brushing teeth. Tub/shower had black mildew coming off of under molding on side of tub. So, how clean was everything?

  • Stayed March 2014, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
todd p, General Manager at Wingfield Inn & Suites, responded to this review, April 12, 2014
I personally want to apologize for your recent visit with us. I want ever guest to have a positive experience and your visit with us obviously wasn't what I expect my guest to experience. Thank you for your input and advise.
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ROSSEAU, Canada
1 review
4 of 5 stars Reviewed March 30, 2014

You cannot stay at a better hotel for the price, just remember to book ahead. The hotel is just off I65, the food what ever you want is within walking distance. The front desk can let you know what the traffic is like detour and construction on your route.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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todd p, General Manager at Wingfield Inn & Suites, responded to this review, April 1, 2014
Thank you..... Your comments are the exact response we strive for hear from our guest at Best Western Atrium Gardens. Here we treat people the way they want to be treated; with Friendly staff and a clean nights sleep and a excellent breakfast choice. So thank you again for staying with us and come back anytime
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Menominee
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 29, 2014 via mobile

We are snowbirds passing through on our way home. Called hotel direct at 6:15 and was told hotel was booked. We then called number for reward points and were told there were rooms available and we had a choice of room type so we reserved a king. Upon arrival at 8:00 we were told we had to wait as the room was dirty. After an hour wait we were given keys only to find it was not a king room so we called front desk and they said our room was not yet cleaned--we could wait a few minutes and they would transfer us. At 10:00 we went back to the desk and were finally given the keys to a king. At that time there were several others lined up with complaints. The room had a jacuzzi and only a shower curtain separating the bed from the toilet! Both rooms offered only a bar of soap and no other toiletries. By the time we settled in we were too tired to enjoy any amenities! This place is very poorly managed and we will not be returning.

  • Stayed March 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
todd p, General Manager at Wingfield Inn & Suites, responded to this review, March 30, 2014
I apologize for your recent visit. I completely understand your complaints, and extreme measure where taken to prevent this from happening again
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Grand Rapids
Top Contributor
72 reviews 72 reviews
45 hotel reviews
Reviews in 43 cities Reviews in 43 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed March 25, 2014

This is a good clean hotel conveniently located off of I-75 in Elizabethtown , KY. It is well maintained and is clean throughout the premises. For the cost of the room the breakfast was adequate but I expected more variety and a little higher quality. However, overall, I would recommend this hotel and would stay there again.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
todd p, General Manager at Wingfield Inn & Suites, responded to this review, March 27, 2014
Thank you for Staying with us.. I'm proud to tell you starting this week I've added scrambled eggs, chicken patties and bacon as extra items to the breakfast, along with the biscuits and gravy. Please come again and tell me your opinion on the newly offered breakfast. I do appreciate you taking time and letting me know how I could improve your stay with us.
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Additional Information about Wingfield Inn & Suites

Address: 1043 Executive Drive, Elizabethtown, KY 42701 (Formerly Best Western)
Phone Number:
Location: United States > Kentucky > Elizabethtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 17 Hotels in Elizabethtown
Price Range (Based on Average Rates): $
Hotel Class:2 star — Wingfield Inn & Suites 2*
Number of rooms: 133
Official Description (provided by the hotel):
Wingfield Inn and Suites has an indoor pool and a fitness center. Wireless Internet access is complimentary throughout the premises. There is a business center on site. A complimentary breakfast is available. Additional amenities include laundry facilities, and complimentary newspapers in the lobby. This is a smoke-free property. ... more   less 
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Also Known As:
Best Western Elizabethtown
Best Western Hotel Elizabethtown
Elizabethtown Best Western

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