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“Great Staff and well kept Hotel” 4 of 5 stars
Review of Holiday Inn Express Suites Elizabethtown

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Holiday Inn Express Suites Elizabethtown
2.5 of 5 Hotel   |   107 Buffalo Creek Drive, Elizabethtown, KY 42701   |  
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Ranked #4 of 17 Hotels in Elizabethtown
Bangkok, Thailand
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Great Staff and well kept Hotel”
4 of 5 stars Reviewed November 5, 2012

We just spent 10 days there and the experience was very good: have stayed there in the past and the hotel has been kept up to its original standards. The rooms are big and very clean and the whole place has a open bright outlook. The staff are friendly and helpful and after having a airline bag problem, they helped out with toiletries etc. The breakfast room and food itself is clean and efficient and with some variety over a long period and of course the two "young" ladies who look after the dining room are a delight and are so friendly. There are many other food outlets within 1/2 mile of the hotel for dining options at night, we will definitely keep coming back.

Room Tip: I like the rooms on Ground floor as they are large with a table in there whilst upper floors have a...
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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109 reviews from our community

Traveler rating
    55
    27
    12
    5
    10
See reviews for
46
13
3
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Louisville, KY
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 3, 2012

We had a small weekend retreat here and everyone was very happy with the experience. The facility staff were all very friendly, energetic and efficient! The accommodations were clean and fresh. This included the conference and board rooms we used. It was awesome to have the microwave, fridge and freezer in all the rooms. And what a nice breakfast!! Would recommend for pleasure or business.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
usa
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
Reviews in 31 cities Reviews in 31 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed October 29, 2012

Decided to book a room here after some friends and I made a last minute bid to visit Maker's Mark distillery so that I could pick up my personalized bourbon. Since there were three of us, I opted to book a suite and it was quite nice. Microwave, fridge, sink, glassware and paper plates. Clean, comfy and fun. The staff was friendly and helpful. I hadn't used my rewards account in forever and didn't know the number but the young lady checking us in took the time to look up my info and make sure that I got credit for the booking. Breakfast wasn't a gourmet affair, but despite the fact that we showed up last minute there were still omelets, plenty of protein, the usual carbs and fresh coffee. We appreciated the fruit choices and were encouraged to take some with us when we left. While this property is nowhere near the distillery, it was still a very nice choice and worked out perfectly for our trip.

Room Tip: Even though we were facing the front parking lot, the blackout drapes really worked!
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  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincy, Oh
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 29, 2012

Great staff and nice place.

Wife and I had tried a place down the road that was a name brand, but was IMO totally filthy and obviously had "pest" issues..The Fairfield Inn and Suites Marriott, Elizabethtown.

We came to the Holiday Inn after leaving and not staying at that place. Nakita, the night clerk was very helpful in checking us in and making sure everything was to our liking. The morning staff was great also. I would stay here again.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed September 17, 2012

Good:
Comfortable Bed
Good Shower Pressure
Friendly Staff

Bad
Fridge not level, couldn't tell which way to turn knob to crank up; staff no help
No Hand Soap in bathroom
Every time you detach from wifi, you have to reauthenticate. Not just once per day. Irritating. They should at least drop a cookie on your device which expires in 24 hours. Not expire per session.
TV reception pixelates frequently
TV snowy
No Central Air; wall unit
Wired Internet Download speed slow (3 hrs / gig)

Room Tip: bring your own hand soap.
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  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Suites Elizabethtown, responded to this review, October 11, 2012
Dear flashfearless,

Thank you for your review and your recent stay with us. I'm glad you found our staff friendly. My deepest apologies for the issues you had with your room accommodations and the services you received. Rest assured that these issues will be looked into. I sincerely hope that the next time you are in Elizabethtown you will give our hotel another try.

Once again many thanks for your feedback.

Sincerely,

Karen C
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, OH
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 9, 2012

We spent the night at this property last night and were very pleased with the king room. It was spotless and fresh. The room itself, as well as the bathroom, was very large and uncluttered. When we checked in, you could hear the music from a wedding that was going on so the young lady at the front desk told us she would put us in a "quiet room" away from the noise. It never occurred to me to ask her to do that but she graciously offered. The breakfast was good, like most chain-hotel "hot" breakfasts. All in all, it was an excellent stay. I would not hesitate to stay there again. The only change to the room I would recommend is brighter lighting in the bathroom as our lights were too dim to put on makeup.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis, Tennessee
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 29, 2012

No matter where or when I travel, I always look for a Holiday Inn hotel. They just can't be beat in terms of comfortability, cleanliness, customer service, and price.

The Holiday Inn Express in Elizabethtown was no exception. The room was lovely and spacious, the bathroom very clean, and the beds very comfortable. Despite being fairly late when we checked in (almost 11pm), the woman at the front desk was very nice and quick in getting us checked into our room.

I would definitely stay here again. :)

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Suites Elizabethtown

Address: 107 Buffalo Creek Drive, Elizabethtown, KY 42701
Phone Number:
Location: United States > Kentucky > Elizabethtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 17 Hotels in Elizabethtown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Suites Elizabethtown 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
Located in the heart of Elizabethtown, KY, is the Holiday Inn Express Hotel & Suites, conveniently located off I-65 at exit 94. This beautiful property is within walking distance of several resturants. The property is located minutes away from the new Elizabethtown Sports Park and Fort Knox. The property opened May 1st, 2005; however, it is well maintained featuring several upgrades. Only a thirty minute drive from Kentucky Derby, Churchill Downs, Makers Mark Distillery, Jim Beam Distillery, My Old KY Home, and Louisville Fair and Exposition Center. Nearby is the Towne Mall with over 53 stores and Movie Palace Theater with stadium seating. The hotel offers 76 spacious guest rooms that include Kings, Double Queens, King Suites, Jacuzzi Rooms and Kid Suites and a banquet room that will accommodate 150. free high speed internet, complimentary deluxe continental breakfast, fitness center and free morning paper. Nearby businesses including Accumetric, Akebono, CDR, Fort Knox Army Base, Metalsa, UPS and Fort Knox National. All rates are based on double occupancy. Pets are accepted with a $50.00 non-refundable cleaning fee due at check in. Rollaway beds and cribs are available on a first-come, first-serve basis. All rooms include a refrigerator, microwave, flat screen / HD tv with a host of premium channels. ... more   less 
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Also Known As:
Holiday Inn Express Suites Elizabethtown Hotel Elizabethtown
Holiday Inn Elizabethtown
Holiday Inn Express Elizabethtown
Elizabethtown Holiday Inn

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