We stayed at the Maya Ubud for five nights in August. Since apparently our original Villa category was fully booked we were put into a Relax Pool Villa. Obviously, this was a very good start into our holiday at the Maya Ubud.
Our room was indeed very nice, probably the highlight of our stay at the Maya Ubud. We had a little garden, a plunge pool (very cold, but good to wake up in the morning!) and a fantastic bathroom with a view over the river valley from the bathtub.
The grounds of the hotel are partly very nice, but there are a few concrete structures, such as the main building or the elevator to the spa, which don't really fit into the location and slightly destroy the otherwise beautiful atmosphere of the river valley, in which the hotel is located.
In terms of food we only ate breakfast at the hotel and occasionally lunch. Breakfast was alright, but not amazing. As in many very large hotels, it sometimes felt a bit like they used convenience food, such as concentrate for some of the juices. Also the quality of the bread was not amazing. The biggest problem of the breakfast were the ants. Once I saw a lot of ants in one of the food pots. When I told the waitress, she just shrugged and exchanged it, but didn't really apologize or seem shocked. A good thing about the breakfast was the omelette station and the many coffee varieties they offered. Also, the views from the breakfast terrace were spectacular.
Lunch seemed overpriced and was of average quality.
We had a very nice experience at the spa. The spa suites are overlooking the river valley and all you can hear is the sound of water, no annoying spa music or other noise. Also, the spa pool is very spectacular and a good place to relax as there are no kids allowed.
Since the hotel is outside of town, you always need to take the hotel transfer to get into Ubud. During the day this is free (once every hour), but after 5 you have to pay around 4 USD. For Western price level this seems fine, but for the local price level it is horrendous. However, taxi drivers in town also know the price, so there is no cheaper way to get to and from the hotel. Also, the hotel tries to sell its own activities. Since they are massively overpriced compared to agencies in town, we never used those offers. The drivers we had hired for our activities were usually treated quite unfriendly by the hotel when they came to pick us up - obviously they were annoyed that we had used outside providers. We didn't find that this was good style.
We would give the hotel five stars for its location, the room and the spa, but especially the dependence on hotel transfer and the fact that they forcefully tried to sell their own activities would deserve three stars. Therefore we decided to rate it with four stars.
- Official Description (provided by the hotel):
- Luxury resort located in the central of Bali, between the river valley and rice terraces of Ubud. Rooms and villas with all the comfort and conveniences you would expect. An ideal choice for those looking for luxurious facilities, peace and tranquility in beautiful surroundings with personalized service and excellent food. ... more less
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- Also Known As:
- Maya Ubud Hotel Ubud
- Maya Ubud Resort And Spa