This resort is HUGE. It has everything you need so you dont really need to step out of the resort at all. If you do want to visit Ubud, free shuttle service is provided every hour from 9am. Service was awesome. The staff are always willing to help.
Upon check in, a buggy will be used to drive you and your bags to the villa. When checking out, tou cam call to arrange for someone to pick you from your villa as well so you dont have to lug your bags all the way to the lobby.
Breakfast buffet which was included in our stay was really good. They make it a point to change some dishes so guests dont see the same food every morning.
Theyre pretty big on cleanliness and maintainence of the resort. During my 4 days stay, i never failed to see workers pruning trees, trimming grass, cleaning etc.
In all, im reallyhappy with this trip. Glad i chose to stay with them. Two thumbs up!