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“Clean, comfotable, lousey breakfast” 4 of 5 stars
Review of Red Roof Inn Danville, KY

Red Roof Inn Danville, KY
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Red Roof Inn Danville, KY
2.0 of 5 Hotel   |   210 Brenda Avenue, Danville, KY 40422 (Formerly Best Western)   |  
Hotel amenities
Ranked #3 of 6 Hotels in Danville
Durand, Michigan
1 review
“Clean, comfotable, lousey breakfast”
4 of 5 stars Reviewed July 16, 2014

We had a good night's sleep. The bed and room were ckean and comfortable. The hot breakfast was disappointing, almost no protein- no eggs or bacon as labled, tough sausage patties and basically cheap carbs.

  • Stayed July 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David S, General Manager at Red Roof Inn Danville, KY, responded to this review, July 19, 2014
Thank you for your response. I am sorry the experience was not to your expectations. We will take your comments and make changes to improve our hotel.

David Stone
General Manager
Best Western Danville
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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63 reviews from our community

Traveler rating
    25
    21
    6
    3
    8
See reviews for
20
5
5
16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Danville, Kentucky
1 review
5 of 5 stars Reviewed July 4, 2014

I have stayed at this hotel for the past 3 days. I think that the Google Maps reviews are too negative. The hotel has nice furniture, good looking carpeting and has a nice full breakfast including waffles and yogurt as well as eggs, biscuits and gravy, etc. The area is conveniently located near department stores and restaurants.

The hotel is quiet and the staff are friendly. The rooms are clean and everything functioned properly. i will stay here when I am in the area.

Room Tip: All rooms were nice. 218 was especially large and comfy.
See more room tips
  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pikeville
1 review
1 of 5 stars Reviewed June 23, 2014 via mobile

Everything was disgusting. I saw ants and other small bugs everywhere. My towels had stains and so did my sheets. I went to the front desk and the male manager was very rude and disrespectful. I don't recommend it to anyone!

  • Stayed May 2014
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David S, Manager at Red Roof Inn Danville, KY, responded to this review, June 26, 2014
I am very sorry that we did not meet your expectations. I am the new manager my name is David. I started around the first of June. I believe the trip advisor said your stay was in May. We are making some changes that will improve the areas that were your concerns.
We will use your comments to try to improve the experience of our guest.
Sincerely,
David
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancaster, Kentucky, United States
2 reviews
5 of 5 stars Reviewed June 17, 2014

I've being staying at this hotel for business purposes for the last 2 years. The customer service is great!! They strive to make it possible to give me the same room everytime I stay here. They work at making sure I have a certain parking space everytime as I have to park at a certain place because of having to charge my truck up at night. I would highly recommend this hotel to anybody!!!

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David S, General Manager at Red Roof Inn Danville, KY, responded to this review, August 9, 2014
Thank you for writing such a favorable review. We are excited to announce, our plans to remodel starting this fall. We are remodeling our guest rooms and exterior of the hotel. We are also changing brands. We will becoming a Red Roof Inn. We are very excited and looking forward to the changes.
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1 review
5 of 5 stars Reviewed June 17, 2014

The best hotel in Danville; Clean, comfortable, and friendly staff. A breakfast that is good, not just sweet rolls and coffee. There is a pool. Within walking distance to fast food, a very good restaurant and some shopping.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David S, General Manager at Red Roof Inn Danville, KY, responded to this review, August 9, 2014
Thanks for the positive response. We are going to remodel starting this fall. We are changing to a red roof inn, but will have the same staff and service.

David Stone
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clover, United States
1 review
1 of 5 stars Reviewed June 15, 2014

The worst ever experience I have ever had while traveling on business. A total lack of management. No one seemed to know what they were doing or what the others were doing. Corporate should be ashamed of this location. My company has removed Best Western from our stay list. We used Best Western almost exclusively but we will no longer be using them. Thanks for the eye opening experience!! Oh and even after being thrown out of my room and having my belongings put in trash bags, they charged me the full rate of my rooms. Very terrible hotel chain!!

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, Ohio
Senior Contributor
46 reviews 46 reviews
5 hotel reviews
Reviews in 25 cities Reviews in 25 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 17, 2014

First off, I am a loyal Hilton brand traveler. That was not an option on this trip, so I nervously depended on other TA reviewers and booked this Best Western. (Once again, fellow reviewers, you did not let me down - thank you!) This is a freshly remodeled, clean hotel. I am also the kind of person who looks under mattresses and along the edges, takes the headboards off the wall and inspects the box springs for bedbugs before I get settled in. This passed my tough inspection with flying colors. The mattresses and box springs appear new (commensurate with remodel), the tub is a recent replacement and the whole place appears to have fresh paint and wallpaper. Well done, new management! Thanks for a clean, comfortable stay.

Stayed May 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Danville, KY

Address: 210 Brenda Avenue, Danville, KY 40422 (Formerly Best Western)
Location: United States > Kentucky > Danville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Danville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Danville, KY 2*
Number of rooms: 50
Official Description (provided by the hotel):
I am very excited to announce we are changing brands and beginning a remodel at our facility. We have already began on the exterior with new landscaping. We will begin painting the exterior in the near future. The interior will begin in September 2014. This will involve removing the existing wall paper and using a knock down plaster and paint to give the rooms a fresh new appearance. We will be removing the existing carpet and laying down a wood pattern vinyl flooring with carpet around the beds only. The existing staff will remain to provide the same great service. David B. Stone General Manager ... more   less 
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Also Known As:
Best Western Danville
Danville Best Western

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