We went to TGI on Saturday... omg, it was terrible. It was just the 3 of us and we didnt order anything complex but it took 40 minutes to get our food. For 20 minutes our waitress told us it was the next order up and that she saw it. I've been at this TGI many times - most of the time it is much better. Funny thing, I had just watched Kitchen Nightmares before visiting... soggy buns was on the show... I got a soggy bun - it was a chicken sandwich so I'm not sure why it was so soggy. The waitress could tell I was a little upset with the service and when she gave us our final bill she told us that it was the kitchen's fault and not hers. I wont be back to TGI in Crestview at night again - there are too many options in this area to put up with this kind of service (in fact a week prior we went to the Pub in the same location and had excellent service).
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