We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“In and out” 3 of 5 stars
Review of Holiday Inn Cincinnati Riverfront

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Holiday Inn Cincinnati Riverfront to your Saves list
Holiday Inn Cincinnati Riverfront
3.0 of 5 Hotel   |   600 West 3rd Street, Covington, KY 41011   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save 10-30%
Ranked #5 of 8 Hotels in Covington
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“In and out”
3 of 5 stars Reviewed August 12, 2014

After an 8-hour drive, just wanted to pick up some quick food and check in to the hotel. "Luck" for us there was a McDonald's on the opposite corner from the hotel. DON'T STOP HERE! The number of homeless beggars was astonishingly high. Go straight to hotel and check in. Sleep. Check out.

Once we got to the hotel, it was old and lighting could have been better. As other reviews have stated, the hotel is definitely dated. The elevator was one of the slowest I have ever been on. The room was OK, but the pillow firmness and the pillowcase did not match. It may say firm and be soft. Or well used and formerly firm. Upgrade of pillows needed.

When I checked out, even though we didn't leave the room that night, was told by the clerk that someone had tried to call my room. Then couldn't tell me who. There was not blinking light on the phone, so I have no idea who, if anyone, tried to call me.

Room Tip: Railroad track on the back of the hotel, so try to stay up front if possible. Nothing to see out of...
See more room tips
  • Stayed July 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Cincinnati Riverfront, responded to this review, August 28, 2014
Dear Bill L,

Thank you for staying with us and providing us with your valuable feedback. It is always our goal to provide convenient and world class service to our guests. We apologize we were not able to exceed your expectations during your stay. Please be assured that these will be looked into so our team can take actions accordingly.

Once again many thanks for your feedback and we would welcome the opportunity to serve you again.

Sincerely,

Karen C
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

189 reviews from our community

Traveler rating
    34
    93
    38
    13
    11
See reviews for
33
46
15
50
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Medina, Ohio
Top Contributor
86 reviews 86 reviews
54 hotel reviews
Reviews in 49 cities Reviews in 49 cities
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed August 11, 2014

It's clear this is the hotel of choice for folks in town to see a game. It's been here for quite some time and it shows in a lot of ways. The front looks nice enough, same for the lobby. Venture down the hall to the rooms and you quickly realize this building has some age/wear to it. The rooms show wear on the doors, walls, etc. The bathroom is small - the door JUST gets by the toilet. The bed was comfortable, which is about all that I can come up with that is positive about the room. The workout room is nicer than one would expect - it has a nice variety of modern treadmills and ellipticals. It also has a few exercise balls and free weights up to 50lbs. Not bad! I didn't try the restaurant - it looked dated and long past it's prime. There is no "free" bfast in the morning, by the way. I couldn't even find a free cup of coffee other than what I made in my room.

Do be careful in the area. It's clear the economy has taken its toll around the hotel. There were a lot of "less fortunate" folks walking around the area.

Finally, good luck finding a restaurant to eat at. It's a short walk up the road to the Covington area where there are a couple of restaurants. I would say it's a 5-7min. walk. Nothing other than chain fast food near the hotel.

I found the room on Priceline for about 65% of what they wanted for the room. For one night, it was fine. That's all I can say.

  • Stayed August 2014, traveled with friends
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Cincinnati Riverfront, responded to this review, August 28, 2014
Dear shumax,

Thank you for staying with us and providing us with your valuable feedback. It is always our goal to provide convenient and world class service to our guests. We apologize we were not able to exceed your expectations during your stay. Please be assured that these will be looked into so our team can take actions accordingly.

Once again many thanks for your feedback and we would welcome the opportunity to serve you again.

Sincerely,

Karen C
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Herts UK
Senior Contributor
41 reviews 41 reviews
23 hotel reviews
Reviews in 24 cities Reviews in 24 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed August 11, 2014

Stayed here for a couple of nights. It was in a good location being just across the river from Cincinatti which can be walked to, although there is a trolley shuttle service that runs from just down the road from the hotel for $1. In addition Main Street Covington with its choice of eateries is a short stroll away. Free parking and free wi-fi in the bedroom were both plus points.
The hotel room was standard Holiday Inn. We had the buffet breakfast in the hotel as it was reasonable value and offered a selection of hot and cold food. On our final morning the breakfast area was quite busy and the service was a bit slow having to wait for a server to clear the table and take our coffee order, as well as waiting for items to be replenished. At the end of the meal and with no prompting from me, our server apologised for the wait we had had and offered to only charge us for one instead of two breakfasts. A nice touch which ensured we went away with a positive view of the hotel.
We didnt eat here in the evening except for a club sandwich in the bar which was OK. Would recommend this hotel.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago Heights, Illinois
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed August 9, 2014

We spent 3 nights at this hotel while taking in a ball game in Cincinnati. The hotel is only about a mile walk to Great American Ballpark and is also across the Bridge from Paul Brown Stadium. We had 3 good night's rest, can't complain about the hotel much. The room was clean, the common areas were clean, the restaurant area was clean. We had the buffet breakfast every morning. Food wasn't the greatest I had ever had but far from the worst. The food that was supposed to be hot was hot and the fresh fruit was in good shape. The staff in the restaurant were always polite and friendly as was every other staff member we encountered from housekeeping to front desk. The hotel seems a little dated, but still comfortable. Everything we expected from a Holiday Inn. We would definitely stay here again if seeing another Reds or Bengals game in the future.

Stayed August 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Switzerland
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 6, 2014

Stayed there because everything else was booked out for the weekend. We enjoyed the pool and service at breakfast was good as well. The room was decent size, standard I would say for mid west, although I dissapointed there was no fridge available in the room.

Another drawback was the doors... the locks work with the electronic card, but it takes skill to open them.. you need to push them 'just so..' It took us on average 4-8 tries... This was the same for my coworker's room.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Cincinnati Riverfront, responded to this review, August 21, 2014
Dear baebsjenny,

Thank you for providing us with a very considerate review and thank you for staying with us. It is great to hear that the breakfast served during your stay lived up to your expectations. I would also like to for any inconvenience the room conditions may have caused you. Rest assured that the issues you have raised have been documented and will be forwarded to the appropriate departments for necessary actions.

Once again, thank you for staying and we all hope to have an opportunity to serve you again on your next future visit.

Sincerely,

Janice A
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norton, Ohio, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 3, 2014

The hotel was easy to find. The room was nice and comfortable, but seemed a little small. Free internet was easy to hook up. There were just baked cookies at the front desk for us to enjoy. We had a good nights sleep with great pillows. The outside pool was good sized and enjoyed by all. We enjoyed ourselves.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lafayette, Indiana
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 2, 2014 via mobile

This hotel was truly just average. When we first entered our room it smelled musty. For the $ amount spent I felt it was not up to par of others i've stayed at. I was surprised there was no small refrigerator or microwave. There was no exhaust fan in the bathroom. Don't let the word "Riverfront" fool you. You cannot see the river. it is very close to the stadiums, etc however. Would I stay here again - probably not.

Stayed August 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Cincinnati Riverfront, responded to this review, August 19, 2014
Dear PurdueGirl57,

We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. I am sorry our hotel did not live up to your expectations and regret you were not satisfied with the room accommodations. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Again, thank you for your time and for staying with us.

Sincerely,

Connie D
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...

Been to Holiday Inn Cincinnati Riverfront? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Cincinnati Riverfront

Address: 600 West 3rd Street, Covington, KY 41011
Phone Number:
Location: United States > Kentucky > Covington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 8 Hotels in Covington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Cincinnati Riverfront 3*
Number of rooms: 155
Official Description (provided by the hotel):
The Holiday Inn Cincinnati Riverfront hotel is located in the heart of Covington, Kentucky s business and entertainment district. Our Cincinnati hotel is within walking distance of downtown Cincinnati and features free downtown Cincinnati parking and free wireless high-speed Internet access.The Holiday Inn Cincinnati Riverfront hotel is the place to stay when attending famous Cincinnati and Northern Kentucky events, such as the WEBN Fireworks, Oktoberfest, Maifest and the Flying Pig Marathon. The Holiday Inn Cincinnati Riverfront Hotel is the perfect place for your Northern Kentucky and Cincinnati weekend getaway. A centrally located Cincinnati hotel on the Ohio River, we are a Cincinnati Reds hotel near Great American Ballpark and a Cincinnati Bengals hotel near Paul Brown Stadium. We are also near MainStrasse Village, Newport on the Levee, the Newport Aquarium and the Cincinnati Zoo. The Holiday Inn Cincinnati-Riverfront hotel is also a favorite among companies such as Ashland Marathon, Duke Energy, UPS, P&G, Sara Lee and Kroger because of our close proximity to their offices and Cincinnati s central business district. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Priceline, Travelocity, BookIt.com, Odigeo and Hotels.com so you can book your Holiday Inn Cincinnati Riverfront reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Cincinnati Riverfront Hotel Covington
Holiday Inn Covington
Covington Holiday Inn

Owners: What's your side of the story?

If you own or manage Holiday Inn Cincinnati Riverfront, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.