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“Comfortable” 4 of 5 stars
Review of Comfort Inn & Suites

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Comfort Inn & Suites
2.5 of 5 Hotel   |   819 Sanders St, Cave City, KY 42127   |  
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Ranked #3 of 11 Hotels in Cave City
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
“Comfortable”
4 of 5 stars Reviewed May 22, 2014

Clean room, good breakfast, and friendly staff. All the things you want to find when traveling, we found at this hotel. Will definitely stay again. Cracker Barrel was right across the street and made for a nice walk to dinner.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmky165, General Manager at Comfort Inn & Suites, responded to this review, May 26, 2014
Thank you for the feedback! I hope you'll come see us again to enjoy our clean rooms, good breakfast and friendly staff again when you're in the Cave City, Kentucky, Mammoth Cave area!

Sincerely,
Russell G. Yonker Jr.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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140 reviews from our community

Traveler rating
    38
    54
    28
    10
    10
See reviews for
77
35
2
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Detroit, Michigan
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 7, 2014

The hotel was good. Room was clean and roomy. The breakfast was OK - typical of Comfort Inns and did include hot eggs and sausage. We had a problem, but it was corrected and we were fine in the end. We asked for a second luggage rack because there wasn't anything to put our second suitcase on except the floor. The clerk told me there wasn't any. After hearing this, my wife went to the clerk without me knowing. She observed the clerk with an older couple checking in - seemed to have an attitude with them. Once the couple was done, my wife asked for the extra rack and this time the response was no because she would have to leave the desk area to look in the storage room or take one from an empty room and it was too much trouble. (The hotel was not overly busy - 10-15 cars in lot at 7PM?) My wife said well, that's your job. So the clerk said she'd look for one when not busy. And nobody around the desk at the moment either. My wife came back fuming at the clerk. Five minutes later the clerk knocked on our door with a luggage rack. We thanked her. The clerk did follow up with us via phone a few minutes later and was very pleasant as we exited/entered from going to dinner. So, it all worked out, but of course we were not pleased with the overall experience with her.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmky165, General Manager at Comfort Inn & Suites, responded to this review, May 13, 2014
Thank you for the wonderful feedback about our clean and comfortable rooms; I'm glad you enjoyed it! I am, however, sorry to hear that my staff didn't exceed your expectations, but I am glad to hear the situation was resolved and that your needs were met. Thank you for staying with us and we hope to see you again in the future.

Sincerely,
Russell G. Yonker Jr.
General Manager
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Richmond, Kentucky
Top Contributor
96 reviews 96 reviews
19 hotel reviews
Reviews in 43 cities Reviews in 43 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed May 5, 2014

I've never stayed in a Comfort Inn and was pleasantly surprised. The staff were wonderful! They were very friendly, helpful, and accommodating. The rooms were VERY clean and updated.

The only thing lacking was the hot bar at breakfast, but given the price, I really can't complain. There is a Cracker Barrel right next door if you want a more hearty breakfast.

Plenty of parking and go-carts across the for kids to enjoy.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmky165, General Manager at Comfort Inn & Suites, responded to this review, May 7, 2014
Thank you for the feedback and for staying with us! I hope you'll come and enjoy our clean rooms again in the future when you're in the Cave City, Kentucky area. Again, thank you for the review and for staying with us.

Sincerely,
Russell G. Yonker Jr.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northwest Indiana
Top Contributor
132 reviews 132 reviews
51 hotel reviews
Reviews in 78 cities Reviews in 78 cities
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed April 25, 2014

The lobby was clean and neat, the staff was friendly

The hotel was easy to find and there was plenty of parking (I guess parking isn't as much of an issue in rural Kentucky as in some other places I visit!)

We were staying here the night before our visit to Mammoth Cave. The hotel is about a 10-15 minute drive to the National park visitor center.

The room was a bit older and average sized, but seemed clean.

The room lighting was OK

Outlets for plugging in chargers and phones were adequate

the room had no closet, rather it had closet stuff (ironing board, hanging rack, etc) out in the open which was odd.

It had a fridge, microwave, coffee maker

The bathroom was average sized with a rather small vanity in the bathroom itself.
There were plenty of towels in the bath.

The bed was somewhat older, but still comfortable.

The TV was mid-sized and worked OK.

The AC was an older model and took a bit to cool down, but ended up working fine

The fitness room was actually pretty good and had a weight machine, but it got quite warm after a bit of exercise and there was no way for us to adjust the thermostat in the fitness room ourselves.

The hotel was quiet.

Breakfast was OK. Nothing special and mostly carbs, but the area was clean and reasonably large.

The hotel was fine and overall, considering the price I paid, the room was a great bargain. I would stay here again if I am in the area.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmky165, General Manager at Comfort Inn & Suites, responded to this review, April 29, 2014
Thank you for the feedback! I'm glad to hear you had a wonderful experience. Please stay with us again when you're in the area.

Sincerely,
Russell G. Yonker Jr.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Medina, Ohio
1 review
1 of 5 stars Reviewed April 6, 2014

Was unable to stay here, room was covered in vomit, my son stepped in it. Not so much as an apology! Bedding, bed, and comforter was obviously not laundered. Room smelled horribly of vomit. Would not recommend!

  • Stayed April 2014, traveled with family
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmky165, General Manager at Comfort Inn & Suites, responded to this review, April 7, 2014
I'm sorry to hear that your stay was less than exceptional. We do strive to ensure satisfaction for all our guest and unfortunately we did achieve that goal in your case. I am, however, please that my staff attempted to find you accommodations at another facility. Please contact me at (270) 773-3335 to discuss this matter further.

Sincerely,
Russell G. Yonker Jr.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Round Lake Beach, Illinois
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 29, 2014

Traveling to Nashville and wanted to visit the caves. The Comfort Inn was adequate for our needs. The room needed some updating like the carpet and curtains. The staff was friendly. The breakfast was nothing to write home about but was enough to get us through until lunch. The bathroom had a big counter space which was great when you have teenage girls with lots of stuff. Wish the pool area had a hot tube.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmky165, General Manager at Comfort Inn & Suites, responded to this review, April 1, 2014
I'm glad our facility was able to meet your needs. Thank you for the feedback as it will help us improve. Please stay with us again when you're in the area.

Sincerely,
Russell G. Yonker Jr.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hayward, Wisconsin
Top Contributor
96 reviews 96 reviews
20 hotel reviews
Reviews in 37 cities Reviews in 37 cities
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed March 16, 2014

Three of us had just traveled 13 hours in a car and wanted to find a motel to crash for the night. We didn't need a lot of amenities, so drove into the Comfort Inn. The desk clerk gave us a decent price for the two rooms we required. The rooms are old and could use the help of a conscientious interior decorator. However, everything seemed clean and the rooms allowed us to have a very restful night's sleep. "Mission accomplished!"
The Continental breakfast was “nothing special", but was sufficient for getting us started in the morning.

  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmky165, General Manager at Comfort Inn & Suites, responded to this review, March 18, 2014
Thank you for the feedback! I'm glad to hear our accommodations met your needs. Please stay with us again when you're in the area.

Sincerely,
Russell G. Yonker Jr.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites

Address: 819 Sanders St, Cave City, KY 42127
Phone Number:
Location: United States > Kentucky > Cave City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 11 Hotels in Cave City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Comfort Hotel Cave City
Comfort Inn And Suites
Comfort Inn Cave City
Cave City Comfort Inn

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