First the good: for the low price we paid, the room was excellent. Clean, fresh-smelling smartly furnished, well-equipped. The hotel is also very conveniently located, right by the highway, with dozens of restaurants and other businesses nearby (without driving more than a block we had a nice Japanese dinner, watched a movie, and then had ice cream). Staff were friendly. Breakfast was basic (toast/bagels/muffins/cereals, no hot options) but OK.
Then the not so good: having gone into the bathroom in our room and shut the door I discovered that the handle on the inside was broken and would not open the door; if I had not been with my family, who let me out, I would have been stuck in there. They did offer us another room, but as my daughter had fallen asleep we decided to stay where we were (they said they'd try to get someone to look at it; didn't happen). The WiFi did not work for most of our stay - signal was intermittent - I managed to get on for about half an hour total. Finally, the hotel was undergoing renovations, including reconstruction of the reception area. This would have been no more than an aesthetic matter if it weren't for the fact that they were using very loud power tools at 10:30 p.m. (!!!), by which time we were trying to sleep after a long day. They did stop shortly after I complained.
Since it is possible that all three of those problems would not recur and we were just unlucky (the renovations should be done soon, presumably the other door handles work, and even the WiFi could have been having temporary problems that could be fixed for all I know), I would probably give this place a second chance given the good rate compared to other options, but given the quality of my particular stay I would certainly be looking to be convinced that the second chance was deserved and that they are really concerned about their guests' experience.
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- Also Known As:
- Microtel Inn Bowling Green Hotel Bowling Green
- Microtel Bowling Green
- Bowling Green Microtel