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“Positives and negatives” 3 of 5 stars
Review of Microtel Inn by Wyndham Bowling Green

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Microtel Inn by Wyndham Bowling Green
2.0 of 5 Hotel   |   1980 Mel Browning Road, Bowling Green, KY 42104   |  
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Ranked #20 of 31 Hotels in Bowling Green
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Positives and negatives”
3 of 5 stars Reviewed August 27, 2011

First the good: for the low price we paid, the room was excellent. Clean, fresh-smelling smartly furnished, well-equipped. The hotel is also very conveniently located, right by the highway, with dozens of restaurants and other businesses nearby (without driving more than a block we had a nice Japanese dinner, watched a movie, and then had ice cream). Staff were friendly. Breakfast was basic (toast/bagels/muffins/cereals, no hot options) but OK.

Then the not so good: having gone into the bathroom in our room and shut the door I discovered that the handle on the inside was broken and would not open the door; if I had not been with my family, who let me out, I would have been stuck in there. They did offer us another room, but as my daughter had fallen asleep we decided to stay where we were (they said they'd try to get someone to look at it; didn't happen). The WiFi did not work for most of our stay - signal was intermittent - I managed to get on for about half an hour total. Finally, the hotel was undergoing renovations, including reconstruction of the reception area. This would have been no more than an aesthetic matter if it weren't for the fact that they were using very loud power tools at 10:30 p.m. (!!!), by which time we were trying to sleep after a long day. They did stop shortly after I complained.

Since it is possible that all three of those problems would not recur and we were just unlucky (the renovations should be done soon, presumably the other door handles work, and even the WiFi could have been having temporary problems that could be fixed for all I know), I would probably give this place a second chance given the good rate compared to other options, but given the quality of my particular stay I would certainly be looking to be convinced that the second chance was deserved and that they are really concerned about their guests' experience.

Room Tip: Avoid ground floor or proximity to reception until renovations done.
See more room tips
  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessie H, General Manager at Microtel Inn by Wyndham Bowling Green, responded to this review, August 30, 2011
Gertrav,

We certainly appreciate the review and and we are glad we were able to meet most of your needs. The negative issues you described have since been resolved. The door handle was replaced, the Wi-Fi connection back up and running, and absolutely no power tool use after 6pm going forward. We understand that inconvenience this caused and sincerely apologize. If you will be in the Bowling Green area in the future we look forward to the chance to accommodate you and your family again. We are confident your next stay with us will be all positives.

Sincerely,
Microtel Inn Management and Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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365 reviews from our community

Traveler rating
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See reviews for
131
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
atlanta, ga
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 26, 2011

although reconstructing the lobby, all were gratious and high apolgetic. breakfast was simple, but fine given the construction. best bed i ever slept in!

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnsboro, Texas
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 21, 2011

Everything about this hotel was great. The rooms were very clean with large screen tv's and very spacious. The staff that I dealt with, Jessica, Jessie, and Nick were very helpfull and always gave me recomendations when I asked them. They gave me ideas where to go and where not to go. Was planning on staying here 1 night and ended up staying 3. Just a great hotel with great rooms and great staff. Would highly recommend and that is something I do very seldom.

  • Stayed August 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Little Rock, Arkansas
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 7, 2011

As far as hotel rooms go, this one was a winner...especially if you like a HUGE mirror behind both beds :) Our room was clean, well organized, and even included a lounge in front of the window (which, to my surprise, actually opened to allow fresh air in). The TV was huge and a flat screen, mounted above the desk -- allowing folks in bed to watch while not distracting the person at the desk.

All in all, this room was nice. My only complaint was the lack of shampoo and conditioner that is standard in all other rooms.

  • Stayed August 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 4, 2011

We had never stayed at a Microtel before, and we were very pleasantly surprised. Our room (and I believe all rooms) had just been renovated, and had a small refrigerator, microwave, comfortable beds and very large TV. The room was quiet, even though the hotel was adjacent to an expressway, and the AC worked well, although the fan cycling on and off - as most hotel AC's now do - was annoying. All the front desk staff was extremely friendly and helpful. The negatives - the room was a bit small, and apparently did not have the small bottles of shampoo, etc., that most hotels have now. But, for a price of $20-$40 less than the competition, that's not a problem.

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alabama
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed August 3, 2011

Renovation was nearing completion on this property during my stay, but did not interfere with my comfort. Overall, a typically good Microtel Inn: clean, comfortable, lots of cable channels, very good air conditioning in the sweltering Southern summer. Just off the interstate. Best of all, I paid less than $50 a night!

  • Stayed July 2011, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitesville, Kentucky
Top Contributor
62 reviews 62 reviews
33 hotel reviews
Reviews in 33 cities Reviews in 33 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 28, 2011

Was told when I checked in that all rooms had just been redone. If that is true they need to get a refund from the contractor. Rust in the tub and sink, 1 dead(now) cockroach,lots of spots and rips in carpet. The good things, the bed and flat screen l.g tv and rate.

  • Stayed July 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Microtel Inn by Wyndham Bowling Green

Address: 1980 Mel Browning Road, Bowling Green, KY 42104
Phone Number:
Location: United States > Kentucky > Bowling Green
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #20 of 31 Hotels in Bowling Green
Price Range (Based on Average Rates): $
Hotel Class:2 star — Microtel Inn by Wyndham Bowling Green 2*
Number of rooms: 76
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Also Known As:
Microtel Inn Bowling Green Hotel Bowling Green
Microtel Bowling Green
Bowling Green Microtel

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