We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Disappointed” 3 of 5 stars
Review of Hyatt Regency Yogyakarta

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Hyatt Regency Yogyakarta to your Saves list
Hyatt Regency Yogyakarta
4.0 of 5 Hotel   |   Jl Palagan Tentara Pelajar, Ngaglik, Yogyakarta 55581, Indonesia   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Offers & Announcements
Bed & Breakfast Package
Ranked #1 of 3 Hotels in Ngaglik
Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Disappointed”
3 of 5 stars Reviewed December 17, 2011

The hotel exterior is very old.
Except staffs working in front desk and bell services, the rest seems so strict, they never smile and always talk to each other when they are in the same lift with us. I had a bad experience for my room card. At first it could not open my door, I called and wait for 10 mins until a staff came and gave another card, which is also cant be used. Next day, after breakfast, the card could not open my door again. I called again and no one showed up, I called the second time and nothing happen. Do they expect me to come down to the front desk and talk to them? Luckily, a staff passed by and he tried to help me, he tried so many times, slotted in and out, and finally the door opened! He explained that it was affected by my mobile phone. I'm aware sometimes it happened, but cant expect a top hotel will have so many cards get into this prob! Even All seasons hotel where I stayed last night don't have!

I'm not happy with the pool, it's very old, and part of it is dirty with many leaves floating.
The hotel is very big with lots of gardens and this creates difficulty. From the pool to the spa, you have to walk around and around, and all you see along the way is the old garden that is not much taken care off, everything i see is old and old and old.. i don't feel comfortable.

I think this hotel is good for business trip, not a leisure trip. You may find lots of business man in the hall, the restaurant.. all of them are so formal, stressful, it's not fun at all.
Wifi is not free, you will have to pay for it. And there is no list of available services in the room so you cant know the price, or which number to call if you want to order drink or massage service.

The room is small compared to Hyatt Regency in Mumbai, the bathroom look really boring, and i don't like the floor, it seems like kitchen floor for me.
In general, it's disappointed, and it's not my own opinion, my group of friend share the same. We paid 1.3 million rupiah for every night and don't find it's worth, in term of everything: staff, services, room, pool... I will choose another hotel if I visit next time.

  • Stayed December 2011, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

484 reviews from our community

Traveler rating
    257
    152
    63
    8
    4
See reviews for
129
127
36
87
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Bangkok, Thailand
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
Reviews in 30 cities Reviews in 30 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 14, 2011

Room size is moderate, but clean and bright . The baby cot I requested before arrival is not so good, so I ask for a replace. It was done fast by an friendly and efficient staff.
Good breakfast buffet with variety and good taste

  • Stayed November 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 10, 2011

Very good people, uniqe architecture, the best pool in yogyakarta's hotel

  • Stayed March 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Top Contributor
76 reviews 76 reviews
32 hotel reviews
Reviews in 32 cities Reviews in 32 cities
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed November 30, 2011

I was there in 2009 to visit the ruins of Borobudor, Hyatt is a natural choice for me. Love the properties lush gardens and her surrounding. The building is shaped like a pyramid, you can go to the roof top and take in the view of the surrounding, especially Mount Merapi in the background.

Staff are generally friendly and English is acceptable for this part of Java. The multi-tier swimming pools are really nice and its Salt Water which is a treat from the usual chroline that we are used to. I love the hotel grounds which is filled with pools and lush gardens, just like a Hindu Palace of a long bygone era.

My rooom is basic but with all the necessary supplies, comfy bed and all. Not much to describe.

Buffet dinner is nice with wide selection of indonesian treats. I like the dessert station where they cook the tasty coconut canape as you ordered. There is also a cultural dance show where you can take photos with them.

Only gripe is the location is far from town, but that is also a good thing to keep things quiet and immerse in her own quiet luxury.

I will definitely go back there again when I visit Jogja =)

Room Tip: get a ground floor room near the pool.
See more room tips
  • Stayed December 2010, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
68 reviews 68 reviews
29 hotel reviews
Reviews in 34 cities Reviews in 34 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed November 27, 2011

This was my first time in busy Yogyakarta. The Hyatt provide a perfect relaxing retreat from the chaos of the city. I had one of my best sleeps ever in a hotel. I would definitely stay there again. One of my colleagues had stayed at the Sheraton recently and stated he would take the Hyatt over it.

Pros: Great price at 880,000 IDR (@ $95)
Fantastic grounds with lush vegetation, pools and a beautiful golf course
Breakfast buffet had almost anything one would want and was included in the room price
Super friendly and helpful staff
Very quiet rooms with all the essential toiletries provided
Numerous English movie and news TV channels
Extremely comfortable beds.
Views of the Mount Merapi volcano from the lobby
Easy quick check in (with complimentary fruit drink and cool towel) and check out
Complimentary shuttle to the mall is provided

Cons: No fitness room. This should be an essential amenity in a luxury hotel, epecially one with a spa.
Drinks were very expensive in the lobby lounge
It is not practical to go for a walk outside the hotel grounds. Lots of traffic and almost no room for pedestrian. You need to take a taxi or have a vehicle and driver

Room Tip: I stayed on the first floor and had access to the grounds from the small patio. It was nice to sit i...
See more room tips
  • Stayed November 2011, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sydney
Top Contributor
51 reviews 51 reviews
36 hotel reviews
Reviews in 39 cities Reviews in 39 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 17, 2011

plush verdant gardens , immaculate public areas and gracious staff make this hotel very appealing; it is like a gated five star estate and this is can be isolating as coming and going at your leisure isnt the casual affair you'd imagine, what with the tiers of security you have to pass through and the impracticality of strolling outside the hotel compound - but it does have the world's prettiest jogging track ,excellent food,staff and lagoon pools. The rooms are good - I had a terrace on the ground floor opening out onto the garden, although the bare dull tiled floors could have done with a nice rug to add more comfort and class.A very fine hotel indeed.

Room Tip: ground floor rooms open out onto the garden but they're quite compact.
See more room tips
  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Contributor
20 reviews 20 reviews
3 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 6, 2011

Very nice grounds and pool area. Staff were very friendly and sweet but English language skills were lacking - made it difficult to get information which I found frustrating. (English is my first language and I'm normally not snotty about it when visiting another country, but this is a Hyatt.) Only one plug point in the room which accommodated 2-pin electronics (local PC and recharger). Access to the health club/ spa/pool is through the restaurant which was very strange. Sunday brunch was very disappointing. Bath mats in the spa were grey (formerly white). Overally, just not very impressive.

  • Stayed November 2011, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hyatt Regency Yogyakarta? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Regency Yogyakarta

Address: Jl Palagan Tentara Pelajar, Ngaglik, Yogyakarta 55581, Indonesia
Phone Number:
Location: Indonesia > Java > Yogyakarta > Ngaglik
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Ngaglik
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hyatt Regency Yogyakarta 4*
Number of rooms: 269
Official Description (provided by the hotel):
Hyatt Regency Yogyakarta sets in the middle of beautifully landscaped gardens, a beautiful nine-hole golf course, a relaxing spa and excellent dining facilities. The 269-room, seven storeys Hyatt Regency Yogyakarta is built on the concept of "Legacy of a Misty Tropical Ruin Village", an ancient ruin and supporting village, sitting in the midst of a tropical jungle. The hotel offers a variety of activities for your family; a scenic round of golf, fishing at the resort's pond, putting game, futsal, pillow fight, water polo, bike tour, Andong (traditional horse cart ride). For the active, there are two flood-lit tennis courts; a multi-level saltwater swimming pool complete with it's a 70 meter water slide; waterfalls; whirlpool and a children's pool. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Priceline, Agoda, Cheap Tickets, AsiaRooms, Despegar.com, Asiatravel.com Holdings, TripOnline SA and Odigeo so you can book your Hyatt Regency Yogyakarta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Yogyakarta Hotel Yogyakarta
Hyatt Yogyakarta
Yogyakarta Hyatt Regency

Owners: What's your side of the story?

If you own or manage Hyatt Regency Yogyakarta, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.