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All 79 Wichita hotels

Holiday Inn Express - Wichita Northeast: Traveler Reviews

2.5 of 5
7824 East 32nd St. North, Wichita, KS 67226
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Holiday Inn Express - Wichita Northeast
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Ranked #48 of 79 hotels in Wichita
Most recent review
4 of 5 stars Reviewed February 3, 2013
Jim N Pueblo West, Colorado
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39 reviews from our community

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Pueblo West, Colorado
Top Contributor
192 reviews 192 reviews
33 hotel reviews
Reviews in 56 cities Reviews in 56 cities
49 helpful votes 49 helpful votes
“Good Place”
4 of 5 stars Reviewed February 3, 2013

Stopped here on the last leg of a long road trip with my bride. It is a nice facility and what is expected from the Holiday Inn chain. The room was clean, comfortable, and quiet. I would stop here again if in the area.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Jim N about Holiday Inn Express - Wichita Northeast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“Clean,convenient but I've stayed at better HIEs”
3 of 5 stars Reviewed February 3, 2013 via mobile

The rooms were clean and the front desk was very accommodating. The hot breakfast was horrible though. They only had bacon or sausage one of the three days, there were also nasty omelet things. They were out of everything constantly without refilling it. The othe. Bad thing a out the hotel is that the keys stopped working every day.i would have to get them reprogrAmmed once or twice a day

  • Stayed February 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask glikens1 about Holiday Inn Express - Wichita Northeast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Needs work”
2 of 5 stars Reviewed January 15, 2013

I choose this hotel because I am a Priority Rewards member and loyal to the brand. This hotel was also close to the facility I was working at for business. Had this not been a business trip I booked through corporate travel I would have packed up the first night and checked in somewhere else. The good: The location was excellent, near the highway, shopping, and dining. The staff was friendly. The bad: The hotel is very old and stale. The smell of burnt toast permeated the hallway 3 out of the 4 days I was there. The smoke detector in my room was disconnected (picture). The shower head had lime and rust on it and was never cleaned the whole time I was there (picture). The base of the bathroom sink was falling apart from the counter. You can see the caulking holding it together falling apart (picture). I am suprised that neither the housekeeping staff nor the housekeeping supervisor noticed these very evident things in the whole week I was there. The elevator was slow and made noises (I noticed the inspection was way over a year old). In lieu of the elevator, I used the stairs a lot. The fire doors that were to remain closed in the stairway were open the whole time. Holiday Inn Express is my hotel of choice and I still like the brand. I have reached out the them regarding this hotel via a survey they sent me through email and I have never gotten a response back. Disappointing!

  • Stayed November 2012, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask atlgal404 about Holiday Inn Express - Wichita Northeast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin S, General Manager at Holiday Inn Express - Wichita Northeast, responded to this review
January 21, 2013
Dear ATLGAL404-

Thank you for taking the time to leave us feedback regarding your stay in November. Your review raises quite a few concerns, most of which I can happily say have been corrected. That said, I would like to apologize for the many issues you encountered with your stay. First and foremost, your room should have never been made available to you without a smoke detector. Also, the blatant condition and cleanliness issues you noted should have been caught before your arrival as well. Since your stay with us we have made several changes to our housekeeping staff and procedures to ensure guests do not encounter these types of problems again and have altered our preventative maintenance program as well. Also, you put your mind at ease, all of the fire doors in the hotel are held open by an electromagnet that disengages immediately when the fire alarm is triggered. I sincerely apologize for adding stress to your travels.

Lastly, I do appreciate your response to our survey. The survey you completed on December 5th is what started the ball rolling on a lot of the changes mentioned above. However, IHG, Holiday Inn Express' parent company, prohibits us from contacting the guest regarding their survey response unless the guest specifically requests a response at the end of the survey. If the guest does not request this response, all of the contact information is removed from the response and we are unable to contact the guest, this is why you did not receive a follow up to your survey. If wish to discuss your stay further, I would be happy to contact you at your convenience. Please send me your contact information to justin.stuhlsatz@pillarhotels.com.

Again, thank you for your feedback.
Justin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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“Wonderful stop for a family”
5 of 5 stars Reviewed January 7, 2013

We were on a long drive and stopped here in Wichita on New Years Eve. Hotel pool was clean and fun, hot tub worked great. The room was clean and spacious and bed/pillows were super comfortable. The bathroom was nice and big and there was a little rubber duckie to play with in the bathtub - super cute!
We like Holiday Inn Express's for the breakfast, and this did not disappoint. The pancake machine was fun for my kids to do themselves, and the staff was very helpful. They even gave us a great recommendation for Pizza to be delivered! Overall a great stay for a great reasonable price!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask matischer about Holiday Inn Express - Wichita Northeast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wichita, Kansas
Contributor
18 reviews 18 reviews
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7 helpful votes 7 helpful votes
“Typical HI Express...not a bad place to stay”
3 of 5 stars Reviewed January 6, 2013

Your average 3 star-ish hotel, decent price, building/rooms older and could use TLC in spots but not dirty/buggy/untolerable. Jane & Danny at the front desk both were nice. The pool area needed to be swept and mopped, rather dirty and hairy (literally). The standard hot HI Express breakfast, with decent food and selection. Located right off of Rock Rd, which has dozens of restaurants and big box stores within a mile of the hotel.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Holiday Inn Express - Wichita Northeast

Also Known As:
Holiday Inn Express - Wichita Northeast Hotel Wichita
Holiday Inn Express - Wichita Northeast Hotel
Holiday Inn Wichita
Wichita Holiday Inn
Address: 7824 East 32nd St. North, Wichita, KS 67226
Phone Number:
Region: United States > Kansas > Wichita
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #48 of 79 hotels in Wichita
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Wichita Holiday Inn Express Hotel offers all the comforts of home with our 70 beautifully appointed guest rooms. We are a 100% nonsmoking hotel with amenities including complimentary wireless high-speed internet access, an in room coffee/tea maker, hair dryer, iron and full sized ironing board, complimentary USA Today and more. Relax after a long day in our indoor pool and whirlpool or work out for free at Genesis Full Service Health Club. We offer a 24 hour business center with WiFi in all public areas. In the morning we will have your mouth watering at our complimentary Express Start Hot Breakfast Bar. This Wichita, KS hotel is ideal whether you are traveling on business or pleasure. You will appreciate our central location near: Koch Industries, Raytheon/Flight Safety, Wichita State University, McConnell Air Force Base, McPherson, Town East Square, Greyhound Park and the Botanical Gardens. ... more   less 
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