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Horrible experience and service - Hawthorn Suites by Wyndham Wichita East

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Hawthorn Suites by Wyndham Wichita East: Traveler Reviews

3.0 of 5
411 South Webb Road, Wichita, KS 67207 (Formerly Residence Inn Wichita East)
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Hawthorn Suites by Wyndham Wichita East
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Ranked #28 of 79 hotels in Wichita
4.0 of 5 stars 161 Reviews
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161 reviews from our community

    Trip type
Traveler rating
    52
    55
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    18
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Date Rating
Terrell, Tx
1 review
2 of 5 stars Reviewed February 20, 2013

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Hawthorn Suites by Wyndham

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Ask James C about Hawthorn Suites by Wyndham Wichita East
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
wichitagm, General Manager at Hawthorn Suites by Wyndham Wichita East, responded to this review
March 7, 2013
Thank you, James for being a loyal guest of Hawthorn Suites Wichita East. I am very disappointed to hear that my staff has let you and your family down due to sub quality customer service. We do want to see you again. Please give me a chance to show you that Our Hawthorn Suites Wichita East appreciate and care about all of our guest. Let me correct this matter for you.

Priscilla Gonzales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Mankato
1 review
3 of 5 stars Reviewed February 18, 2013

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hawthorn Suites by Wyndham

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Ask Patricia P about Hawthorn Suites by Wyndham Wichita East
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
wichitagm, General Manager at Hawthorn Suites by Wyndham Wichita East, responded to this review
March 7, 2013
Thank you Patricia
For staying with Hawthorn Suites Wichita East. We do appreciate all of your guest and value your comments. We are always making improvements to our hotel to ensure a pleasant stay. Hope to see you again in future reservations.

Priscilla Gonzales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Wichita
2 reviews
5 of 5 stars Reviewed February 16, 2013

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hawthorn Suites by Wyndham

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Ask John N about Hawthorn Suites by Wyndham Wichita East
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
wichitagm, General Manager at Hawthorn Suites by Wyndham Wichita East, responded to this review
March 6, 2013
Thank you John.
We appreciate all of guests and value your comments. Hawthorn Suites Wichita East enjoyed having you here and hope to see you again in future stays.

Priscilla Gonzales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Sutton
1 review
4 of 5 stars Reviewed February 12, 2013

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
Ask Mike B about Hawthorn Suites by Wyndham Wichita East
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
wichitagm, General Manager at Hawthorn Suites by Wyndham Wichita East, responded to this review
February 14, 2013
Thank you Mike B,
For staying with Hawthorn Suites East and being one of our valued guest. Our staff works together making sure we strive for excellence for our guests. We are always making improvements to our property to ensure a quallity stayes. Hope to see soon for your future reservations.

Priscilla Gonzales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Hot Springs Village
1 review
4 of 5 stars Reviewed February 7, 2013

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
Ask sunlovers68 about Hawthorn Suites by Wyndham Wichita East
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
wichitagm, General Manager at Hawthorn Suites by Wyndham Wichita East, responded to this review
February 9, 2013
Thank you Sunlovers68,
For staying with Hawthorn Suites Wichita East, We are happy to know that you will be returning to Hawthorn Suites East in your traveling needs. We appreciate all of your guest and there comments. Once again, Thank you from The Hawthorn Suites Staff.


Priscilla Gonzales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
 
 
Hawthorn Suites by Wyndham Wichita East
Hawthorn Suites by Wyndham Wichita East
4.0 of 5 stars 161 reviews
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Additional Information about Hawthorn Suites by Wyndham Wichita East

Also Known As:
Hawthorn Suites By Wyndham Wichita East Hotel Wichita
Hawthorn Suites By Wyndham Wichita East Hotel
Hawthorn Hotel Wichita
Address: 411 South Webb Road, Wichita, KS 67207 (Formerly Residence Inn Wichita East)
Phone Number:
Region: United States > Kansas > Wichita
Amenities:
Business Center Free Breakfast Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotels in Wichita
#20 Family Hotels in Wichita
#29 Business Hotels in Wichita
Price Range: $
Hotel Class:3 star (3*)
Reservation Options:
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Hawthorn Suites by Wyndham Wichita East
411 South Webb Road
Wichita, KS 67207
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