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“Business Stay” 4 of 5 stars
Review of Hawthorn Suites by Wyndham Wichita East

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Hawthorn Suites by Wyndham Wichita East
3.0 of 5 Hotel   |   411 South Webb Road, Wichita, KS 67207 (Formerly Residence Inn Wichita East)   |  
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Ranked #46 of 81 Hotels in Wichita
Denison
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
“Business Stay”
4 of 5 stars Reviewed September 23, 2012

This was my first trip to Wichita Kansas and now that I have a new account in the area I will make this my Hotel of choice. It has everything needed, it is close to near by restaurants and close to I 35. The Hotel is quite, clean and is great for a good nights sleep.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wichitagm, General Manager at Hawthorn Suites by Wyndham Wichita East, responded to this review, September 25, 2012
Thank you, Joe A.
For choosing Hawthorn Suites Hotel East for your hotel as when you are in Wichita KS. I am happy that we can assist you in your lodging needs. Thank for all your comments and praise. I am looking forward to meeting you on your next visit.

Priscilla Gonzales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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320 reviews from our community

Traveler rating
    92
    97
    63
    40
    28
See reviews for
150
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80
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
GRAND FORKS
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 21, 2012

Hotel was nice, but a little dated. Room was spacious for a family with two small kids, and the layout worked very well. My only complaint was the hot tub was not open.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wichitagm, General Manager at Hawthorn Suites by Wyndham Wichita East, responded to this review, September 25, 2012
Thank you, Darcy G Family.
For staying with Hawthorn Suites East during your recent visit to Wichita Ks. Hope to see you and your family next time in Wichita Ks. Your comments help us improve our hotel, Thank you again.

Priscilla Gonzales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MESQUITE
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 20, 2012

This reminds me of Great Aunt Tillie's house - it needs modernization and a thorough cleaning. I'm sure that several years ago, this was probably a very nice, well-kept up property; however, it has fallen into disrepair - example: the carpet was worn thin and in some places ripped. It also needs to be deep cleaned - example: the sheer drapes in the loft bedroom were filthy. The furniture was old and worn - example: dresser drawers did not close completely and the bedframe was larger than the mattress causing bruised ankles as we ran into it. The televisions were the old kind - no flat screens in our suite - though a family member's suite did have a flat screen. The suite also had a musty odor - again, reminded me of Great Aunt Tillie's place.

The breakfast area is tiny, with only 12 chairs, but the food was acceptable for being "free". We only ate there the one morning because there was no place to sit and we didn't want to have to try to balance a styrofoam plate filled with food while manuvering up an outdoor staircase.

On a positive note, the front desk staff was very helpful and efficient. I really expected a lot more from a Wyndham property, though.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wichitagm, General Manager at Hawthorn Suites by Wyndham Wichita East, responded to this review, September 25, 2012
Thank you, Texaswanda.
For staying with Hawthorn Suites, your comments do help our hotel and staff to see where we have room for improvements. We do appreciate you as a guest and would like to see you again. We are always updating the hotel, hopefully when you stop thur Wichita Ks you can come see your hotel progress.

Priscilla Gonzales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
OKLAHOMA CITY
1 review
2 of 5 stars Reviewed September 19, 2012

The first room they put us in smelled of wet cats and had old box t.v.'s. So we asked to get a new room. The second room was MUCH better but then we got angry that the second room had more updated features and was much cleaner than the first one and wondered why they put us in the cat room in the first place. BUT the second day when I went to run bath water for my kid, the water was brown! We called the front desk and the maintenance guy came but couldn't figure out what the problem was. He blamed it on rusty pipes and asked that we just keep the water running for a while until it flushed out. That was unacceptable so they asked us if we wanted to switch rooms AGAIN! Needless to say, we won't be staying there anymore!!

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wichitagm, General Manager at Hawthorn Suites by Wyndham Wichita East, responded to this review, September 25, 2012
Thank you for staying with Hawthorn Suites Wichita KS, Richelle.
We appreciate your customers and comments.
We are working on correcting any problems or smells that were in any rooms. Hopefully for your next time in Wichita we can show you our improvements on the hotel. Feel free to contact me with any future reservations.

Priscilla Gonzales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
OVERLAND PARK
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 17, 2012

The room is quite large and comfortable. Much nicer than I had expected and I only wish I had stayed longer than one night.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wichitagm, General Manager at Hawthorn Suites by Wyndham Wichita East, responded to this review, September 19, 2012
Thank you for staying with Hawthorn Suites. Please do come back to see us again on your next trip to Wichita Kansas.
Priscilla Gonzales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
1 review
3 of 5 stars Reviewed September 10, 2012

My family recently stayed here for a wedding. The room was fine with plenty of space however the service left something to be desired. The sprinklers were on before midnight and were still on when we left aroun 10 a.m. this doesn't sound so bad except it was flooding all the sidewalks and there was water all over the parking lot. The breakfast was fine however the breakfast area was warm and the employees were standing around browsing the internet. I was also disappointed that the wifi didn't work in our room. I called the front desk and after a little while was told it must be my ipad. I went outside and picked up on some internet including from neighboring hotels.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wichitagm, General Manager at Hawthorn Suites by Wyndham Wichita East, responded to this review, September 19, 2012
Thank you for staying at Hawthorn Suites. It was your pleasure to have your family here with us during your family's special time. Hawthorn Suites looks at all guest comments to show us where we need improvement for your staff and hotel. Please if in the Wichita Kansas area come stay with us again with a discount, contact me directly. Once again Thank you for staying at the home away from home Hawthorn Suites.

Priscilla Gonzales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peoria, Arizona
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed September 1, 2012 via mobile

This is not the worst place we have stayed but deffinately not the best. We deffinately will not stay here again when we pass this way. The room smelled like it might have once been a smoking room. The A C ran continuously and was very noisy. There was a huge spider web outside the door to our room. We found spiders and crickets in our room. Plus parts of the ceiling were falling in. The pool was dirty and very unsafe. No railing to get into the pool, and not efficient enough lighting when it got dark. We checked out early opting to skip breakfast as we didn't trust the food with the way the room looked.

  • Stayed August 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hawthorn Suites by Wyndham Wichita East

Address: 411 South Webb Road, Wichita, KS 67207 (Formerly Residence Inn Wichita East)
Phone Number:
Location: United States > Kansas > Wichita
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Wichita
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hawthorn Suites by Wyndham Wichita East 3*
Number of rooms: 64
Official Description (provided by the hotel):
Welcome to Hawthorn Suites by Wyndham Wichita East. Our pet-friendly hotel near Exploration Place is perfect for an extended stay or weekend getaway. Wake up each morning to our free hot breakfast buffet, then go for a refreshing swim in our outdoor pool, relax in our hot tub or take advantage of free passes to the local Genesis Health Club. Stay connected to home and the office with free Wi-Fi, then head to your spacious suite, equipped with a full kitchen. Free parking for cars and trucks of all sizes as well as dry cleaning services and handicapped-accessible and non-smoking suites are available at our Wichita, KS hotel. Join us Monday through Thursday for drinks and hors d’oeuvres at our weeknight social hour. ... more   less 
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Also Known As:
Hawthorn Suites By Wyndham Wichita East Hotel Wichita
Hawthorn Hotel Wichita

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