Well i was staying to vistit some family in that area i had gotten there a day early so i spent the night at my family my friends house that was overthere aswell and the only reason i just didn't stay with her was because she left town the next day. anyways we get to the hotel the next day and they tell me that they are over booked and i have too stay at the fairfeld inn but they can only pay for one night and i would have to pay fairfeild for the rest of the stay. they also said that they called me 3 times and left two vocie mails a day before i arrived...ofcorse i didn't recieve the vocie mail or the calls. wich was kinda of weird being as i received everyone elses.
so ofcourse i raise hec because my food that i brought is going bad and i drove 24 hours to betold i don't have a room. but they for one night at a hotel that cost twice as much as theirs. so i makes some calls and everything. so far not luck. then the next NIGHT i get CALL back from the the people that i called about what happen asking why i have not CHECK-INN yet. So i ask what they ment and they said they got the reservation back and that STUDIOPLUS said that they would CALL me an notify me about the resevation. Well again i get no call from them.
i get over to the hotel check-inn and i ask them if they can call my cell because i lost it . and what do you know it one it was in my pocket and two it actully rang when they called. and like always i have ful bars. the girl that checked me inn was very nice tho.
now about the rooms...i was afaid to walk barefoot on the floors. there was white stains everywhere on the carpet, also on the bench in the tube their was white stuff all over it(i am hoping it was soap scum.) and of course to top it all off i opened the kitchen cabinet and found a bottle of KY gel. so i went got some cleaning supplys and clean the room my self. the pool was nothing like the picture it was so small i thought it was the huttube at first(and no there is no huttube.
the thing the that really got to me was the fact that they said they are booked for my whole intire stay. then why are you showing rooms still and checking in people. maybe they are afaid of my seeing how bad their rooms are compared to their other peoperties
money wise would had been fine if it wasn't for the fact that i had to restock on food and pay for cleaning supplys.
loctain atleast your surrounded by good hotel to make an escape. other then that not so good.
now to the staff the only people who wasn't rude was the girl who check me in she is the weeked help. and the woman that clean the room when i check-out on monday. other then that the managers are rude a disrespectful and the staff is the same way.
i am very glad to be out of there!
to people who have stayed at this horrid hotel please don't let this be the judge of their cooprates other hotels. i stayed at many studioplus, extendedstaydeluxe,homestead, and extened stay america hotels before. just this studioplus need new mannegment and to retrain their staff on bussniess, respest, and cleaning. and here is the frist thing they sould know the send some to a hotel that is better then yours. ofcourse the probly isn't a worse hotel out there i bet.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.