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“A wonderful gem!” 5 of 5 stars
Review of Hotel at Old Town

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Hotel at Old Town
2.5 of 5 Hotel   |   830 East First Street, Wichita, KS 67202   |  
Hotel amenities
Ranked #4 of 84 Hotels in Wichita
Certificate of Excellence 2014
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“A wonderful gem!”
5 of 5 stars Reviewed December 2, 2012

I was going to be overnighting in Wichita as part of my Thanksgiving Holiday travels and wanted to stay somewhere other than a "chain" hotel. The Hotel at Old Town provided everything I could have wished for.
The room was large clean, comfortable, quiet, and appointed with everything a traveler might need. The hotel is also located in the center of an area in Wichita that is succeeding in revitalization.
The best rating I can give: I'll be back.

Room Tip: Room 430 is excellent!
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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283 reviews from our community

Traveler rating
    190
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    11
    6
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • German first
  • Any
English first
Cambridge, Massachusetts
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 18, 2012

What was good is the service was helpful, the place was clean and the rooms were tastefully done. The fitness room was clean but could benefit from some lighter weights. The pool is closed in November.
The live jazz music was set next to the bar and the bartender was loud; there was plenty of room to put the musicians away from that but the mgmt didn't seem to consider someone might actually want to listen to the music.
It was in a good location to walk to restaurants and just 2 blocks from the Museum of World Treasures so for a short stay, it is a good pick.

  • Stayed November 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Halifax, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 18, 2012

I travel extensively and this is one of the bests hotels I have stayed at. It is a turn of the century hotel with tons of charm located in the heart of Old Town. Old Town has tons of restaurants and bars and there is a great convention center right across the street.

Room Tip: Ask for one of the rooms with the baconey on the 4th floor
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wichita, KS
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 17, 2012

We had a horrible experience at the Hotel at Old Town, which involved a meeting with the GM of the hotel. I waited about a month to hear back, and then my concerns were completely minimized and even misunderstood. To make matters worse, bullying tactics were used.

I cannot recommend this hotel because of the way things were handled (or not handled). If you believe in good customer service, give your hard-earned money to a company that deserves to stay in business.

  • Stayed July 2012, traveled with friends
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Coast, Florida
Top Contributor
318 reviews 318 reviews
30 hotel reviews
Reviews in 60 cities Reviews in 60 cities
158 helpful votes 158 helpful votes
5 of 5 stars Reviewed November 11, 2012 via mobile

What a wonderful spot! Old town has really come to life! And this hotel is in the heart of it. Great rooms great service and near wonderful restaurants and nightlife. If you are coming to Wichita check this out. Kitchenette and laundry as well

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London
Top Contributor
150 reviews 150 reviews
40 hotel reviews
Reviews in 58 cities Reviews in 58 cities
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed October 24, 2012

The hotel is located in an old tool factory/warehouse, which adds some charm. It is modern with all the facilities you would expect.
Staff were helpful and friendly, although they were in the middle of a software upgrade when we checked in and were tearing their hair out.
Parking is free in the car park next door. The top floors are reserved hotel guests - you use your room key for access.
Room was spacious and clean. Great HDTV and free wifi.
The hotel is decorated in an old style and 1930s music plays in the elevator etc. There is a large atrium with a lounge on the ground floor. Good fitness room upstairs and there is a guest laundry.
The bar had a nice feel and the bartender made up great cocktails.
The breakfast buffet was great. Plenty of choice and helpful staff.
Good location in Old Town. Although Old Town is a bit down market compared to Bricktown in Oklahoma City. Too many sports bars. But we would stay at the hotel again.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tulsa
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed October 16, 2012

Great location for eating, museums, shopping. Very clean, rooms are spacious and comfy. Our room had a great view of the Museum of world treasures (go visit!!) Love the decor and the feeling of this hotel. Each room has a full kitchen which is great save money on breakfast. Will stay again!! Staff very friendly!!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel at Old Town

Address: 830 East First Street, Wichita, KS 67202
Location: United States > Kansas > Wichita
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
#3 Romantic Hotel in Wichita
#4 Business Hotel in Wichita
#4 Family Hotel in Wichita
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hotel at Old Town 2.5*
Number of rooms: 150
Official Description (provided by the hotel):
This boutique hotel is conveniently located in the heart of Old Town. All rooms have plush bedding, fully equipped kitchens, free wired and wireless internet, voice mail, oversized desk, and TV. Amenities include a business center, Cupboard, free parking garage, and fitness center. The Old Town location provides over 40 restaurants, shops and museums, all within walking distance. ... more   less 
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Also Known As:
At Old Town Wichita
Hotel Motel Wichita Kansas Old Town
At Old Town Hotel

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