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“Outstanding level of service!” 5 of 5 stars
Review of DoubleTree by Hilton Wichita Airport

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DoubleTree by Hilton Wichita Airport
3.5 of 5 Hotel   |   2098 Airport Road, Wichita, KS 67209-1941   |  
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Ranked #10 of 81 hotels in Wichita
U.S.A.
Top Contributor
171 reviews 171 reviews
55 hotel reviews
Reviews in 63 cities Reviews in 63 cities
46 helpful votes 46 helpful votes
“Outstanding level of service!”
5 of 5 stars Reviewed September 4, 2012

I experienced outstanding levels of service all week long! Great amenities- fitness room, pool, restaurant, and aviation room if you qualify.

Great value price for such a great experience. No fridge, but everything in my room was updated and in excellent shape. Bed & pillows were very comfortable.

Won't even consider staying somewhere else next time I'm in town and will send everyone I know going to Wichita here!

  • Stayed August 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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328 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Kansas City, Kansas
1 review
5 of 5 stars Reviewed August 13, 2012

We stayed at the Wichita Airport Double Tree and attended a wedding shower function. The room was beautifully decorated and and the service friendly and efficient.
During our stay at the Double Tree we had a slight problem with the stool running. It wasn't 5 minutes after we made the call that a repairman was at our door and repaired the fixture. We also asked for a reccomendation to a home style resturant and was not only told of a name but offered to take us there in the shuttle FREE of charge. The driver was professional and informative about attractions in the area which made for an enjoyabe ride. All the desk personel were very friendly and outstanding at their job. The room was clean and comfortable. Because of such wonderful service we are planning a trip to Wichita and staying at the Double Tree.

Room Tip: Take advantage of the Shuttle and attractions.
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  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 18, 2012

I stayed two nights at the Double Tree - Wichita Airport. It was an average hotel at best. Nothing special or fancy. It worked well being next to the airport for business, but it was a bit overpriced with no continental breakfast included. I will probably choose a different hotel my next stay in Wichita.

  • Stayed July 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Forest Lake, Minnesota
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 16, 2012

Beautiful hotel, very clean spacious rooms. Beds where the most comfortable I have ever slept in. Blush towels and robes. Wonderful indoor pool and hot tub area. Upgrade to include the buffet breakfast it was very nice. Friendly service, everything top rate and close to shopping and other activities.

Room Tip: Stayed in the executive suites, nice controlled area.
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City
Top Contributor
162 reviews 162 reviews
43 hotel reviews
Reviews in 40 cities Reviews in 40 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed July 9, 2012

I stayed here when it was a Hilton. I liked it then, and I liked it even more as a Doubletree. The service was even better this time. The person who checked me in was quite attentive. We had an early flight and needed some eating options (the restaurant was closed) and she went out of her way to make this work. They took great care of us!

Room Tip: As the front desk people for something in the Tower in or near the old "Hilton Towers" are...
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  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
269 reviews 269 reviews
87 hotel reviews
Reviews in 87 cities Reviews in 87 cities
186 helpful votes 186 helpful votes
4 of 5 stars Reviewed July 3, 2012

Stayed here as I was doing business nearby. Right at the airport, short walk from the terminal. This hotel seems to cater solely for airport passengers and local business. The rooms were full the week I was there, and most guests were solo business travellers.

The hotel is a weird shape and it is easy to get lost in the corridors.

The restaurant, Legends, is good for breakfast and lunch, and great for steaks for dinner, but avoid everything else. I had fish that made me sick (I knew it when I ate it, frozen in the middle, weird flavour) and a great looking rib rack that was raw in middle.

Fitness centre small but with great equipment.

Concierge lounge small but good for breakfast, and late night snacks, with it's own business computer with Printer.

Fairly noisy hotel on weekends (there was a wedding or some sort of function on the Saturday night).

Good bed, very comfy pillows. Good shower. And the room has a desk - hooray! At last, a hotel with a decent desk in the room.

Staff very helpful, especially Paige, Tabitha and Tory on the front desk.

Other than the restaurant, I would recommend a stay here if you are working nearby or have a late flight arrival.

  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
savannah
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 20, 2012 via mobile

My husband and I stayed here before boarding an early flight. Problem with room and jacuzzi that the staff seemed indifferent about. Other than that was a now hotel But over priced.

  • Stayed January 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at DoubleTree by Hilton Wichita Airport, responded to this review, June 21, 2012
I would like to apologize for the inconvenience you experienced on
your stay in Wichita. These will be addressed with the staff.
We try to make each guest experience at our hotel a great one and your satisfaction is important to us. Thank you for bringing this to our attention and I hope you’ll give us another opportunity to exceed your expectations on a future trip.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Wichita Airport

Address: 2098 Airport Road, Wichita, KS 67209-1941
Phone Number:
Location: United States > Kansas > Wichita
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Romantic Hotel in Wichita
#9 Business Hotel in Wichita
#15 Family Hotel in Wichita
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree by Hilton Wichita Airport 3.5*
Official Description (provided by the hotel):
Visit the newly renovated DoubleTree by Hilton Wichita Airport, formerly the Hilton Airport. We are located across the street from Wichita's Mid-Continent Airport (ICT) in west Wichita. Our hotel is ideal for aviation professionals, corporate offices of Cessna Aircraft, Bombardier/Learjet, and Yingling Aviation at the airport. We are also ideal for pleasure and family, with hotspots like Auburn Hills Golf Course, Exploration Place, the Old Cowtown Museum, Sedgwick County Zoo, and the Wichita Art Museum all within a short distance from our hotel.Our hotel features complimentary wireless internet, contemporary amenities and atmosphere, heated indoor pool and whirlpool, fantastic dining experience at Legends Restaurant and Lounge, and our signature DoubleTree cookie anytime your heart and stomach desires. We look forward to serving your needs at our hotel for your next trip to Wichita, Kansas! ... more   less 
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Also Known As:
Hilton Wichita Airport Hotel Wichita
Hilton Hotel Wichita Airport
Wichita Hilton

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