Every staff member we encountered had a smile on his/her face and was eager to assist in any way needed. We had a slight issue in the accommodations of the first room, but the manager personally seen to it that we were moved to another room. We packed our things and the staff moved our belongings to another room while we were away for the day.
The rooms are spacious and, if on the back side of the hotel, have a great view of the Wichita area. The only down side we found with the rooms was the beds seemed to be soft. My husband and I felt like we were on a trampoline each time the other moved and the pillows were uncomfortable.
Breakfast was delicious, although it would have been nice to mix it up a bit. After our third day we were ready for a little something different. However if you can handle scrambled eggs, sausage, biscuits, gravy, pancakes, potatoes, cereal, oatmeal toast/bagels, an assortment of pastries, milk, coffee and juice each day then you will be set. It is quite the spread.
We were only at the hotel one day during the Kickback, but it was certainly enough to make a meal of. This particular night the offerings consisted of salad, baked potatoes, hotdogs, nachos, pasta, meatballs and soup. A bonus was that our family was able to join us for both breakfast and the kickback for a minimal fee!
On-site restaurant is available. It is a seafood and steak kind of place. The prices I seen looked to be reasonable.
Accommodations also included a guest laundry with washer and dryer, which came in handy with a potty training 2 year old, and an indoor pool with hot tub. The hot tub was a comfortable temperature; however the pool needed to be a bit warmer for the winter months. It was a little to chilly for our 2 and 3 year olds; even I was a bit cold.
•Free Hot QUIKSTART® Breakfast
•Free 5:30 Kickback® - Hot Food & Cold Beverages
•Free Wireless Internet
•Free 60 Minutes of Long Distance
•Free Soda/Popcorn in Lobby (daily 3-10 pm)
•Free Local Phone Calls
•HBO, Our Exclusive Premium Movie Channel
•CNN, ESPN, Weather Channel & More
•Flat Panel LCD TVs in every room
•Free Airport Shuttle 6am-10pm
•Free In-room Coffee Service
•2-Room Suites Available
•24 Hour Business Center
•All Rooms with Microwaves & Refrigerators
•24 Hour Fitness Center
•Hair Dryers in All Rooms
•On-Site Covered Parking
•Hotel Parking $8 + tax, per Night *
•Indoor Pool & Whirlpool (9 am - 10 pm)
•Iron & Ironing Board in All Rooms