I travel and stay in many hotels so feeling like I am at home is very important and these folks did an excellent job in all areas. The staff was pleasant and courteous. Housekeeping was very friendly and always seemed to be smiling. The hotel seemed very busy but the noise level was not noticeable at all so I appreciated this very much. As I said I travel a lot and have had my share of bad experiences and this was one of the most pleasant stays I have had. I did not eat in the restaurant so can't comment but I'm sure it was delightful as well, I did order room service and it was fine.