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“Wichita Convention stay” 3 of 5 stars
Review of Days Inn Wichita West-Near Airport

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Days Inn Wichita West-Near Airport
2.0 of 5 Hotel   |   550 South Florence, I-235 & US 54, Wichita, KS 67209   |  
Hotel amenities
Ranked #42 of 79 hotels in Wichita
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103 people have reviewed this hotel

Traveler rating
    36
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    22
    9
    13
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33
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Jackson
Top Contributor
56 reviews 56 reviews
30 hotel reviews
Reviews in 29 cities Reviews in 29 cities
42 helpful votes 42 helpful votes
1 of 5 stars Reviewed November 2, 2012

I'm afraid we can't comment on the quality or the comfort of the room.

Fully a week before our planned arrival, we made a reservation for a king room, noting that under hotel amenities it clearly stated "Pets allowed.". Under comments, we noted that our dog would be traveling with us. Even as we speak, I am looking at our CONFIRMED RESERVATION.

Since Wichita is fully 1,500 miles from home, rest assured that more than two days before our arrival we were already a goodly distance from home,

We arrived on our planned schedule to be told that they had no room for us. Why in fact they had very thoughtfully called and left messages at our home two days before (or at least so they say) stating that despite our reservation we would have no room. Can't prove one way or the other that they called us, because (guess what) we were already traveling. Apparently a foreign concept to this motel management.

We had been home for 4-5 days after making and receiving conformation of our reservation.
Apparently they couldn't possibly tell us about the problem during this time.

So they tell us they have no room. Yet they do indeed have a king room, but not for us, traveling with a dog (the one I had mentioned in making the reservation). The desk clerk even called the manager who confirmed (insisted) we could not have that room.

Then they asked how much the dog weighed. At which point we were advised we could not have stayed there under any circumstances since they have a 20 pound limit! Say what??! That's not a dog, that's a cat. Or a large rat.

This place can take a flying leap. Leaves us wondering about future stays at Days Inn, to be sure. We have to wonder which side of this mess that the corporate management sides with.

Room Tip: If you want to be treated like a valued customer, go somewhere else, anywhere else.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daysinnwichitawest, Webmaster at Days Inn Wichita West-Near Airport, responded to this review, November 8, 2013
Dear Guest,

Thanks for staying at the Days Inn, Wichita.

We have noted your review and observations.

Our apologies for all the inconvenience caused howsoever.

We have investigated the issue of pert friendly room availability.

It has been ensured that such confusion is never caused again.

Please consider visiting us again.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whitesboro, Texas
1 review
5 of 5 stars Reviewed October 31, 2012

we arrived early and the staff went above and beyond to accomodate us. the room was very clean and the staff gets a 5 star rating on their friendliness and their willingness to be of service. the location of the hotel was great close to shopping and all kinds of restaurants. we will definately stay there again.

tmd

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wichita, KS
1 review
4 of 5 stars Reviewed October 30, 2012

I was pleasantly surprised with this hotel. The staff was very friendly, and the room was more than suitable for my needs. I had a 1 king bedroom. The bed was comfortable, the room was spacious, and overall, the room was pretty clean. It seems like the hotel is being renovated, so there is some noise associated with that, but it isn't enough to ruin a stay. Very pleased; I'll most likely be back.

  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mission, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed October 30, 2012

The front desk staff was very customer service oriented. The accomodations were great for the price. The room was clean, the bed very comfortable, and everything functioned well. They also had a nice expanded continental breakfast and newspaper-very nice touch. I would recommend this hotel for anyone looking for a quiet, relaxing stay at a very fair price!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Days Inn Wichita West-Near Airport

Address: 550 South Florence, I-235 & US 54, Wichita, KS 67209
Location: United States > Kansas > Wichita
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access Airport Transportation
Hotel Style:
Ranked #42 of 79 hotels in Wichita
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn Wichita West-Near Airport 2*
Official Description (provided by the hotel):
Book your Wichita vacation at Days Inn Wichita West Near Airport hotel near McConnell Air Force Base. With access to Highway 54-400 and Highway 235, our Wichita, KS, hotel offers convenience and reasonable rates. ... more   less 
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Also Known As:
Days Inn Wichita
Wichita Days Inn

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