About six months ago I went to the Village Inn at 7020 W Central Wichita, KS.
There had been a power outage due to a storm in the area so the restraunt was pretty busy. I went in by myself and was waiting to be seated during mid morning. I gave Rob the manager my name and was waiting to be seated. More and more people came in and ended up being seated but I WAS IGNORED!!!! He just kept seating other people no matter how long I had been waiting. Finally after waiting more than an hour I left. With me I also took all of my future business and all of the business that telling others about my experience that I can divert from this resterant.
My family and I had been loyal customers for many years. We came into this location 2 to 3 times a month, sometimes more. Previous to this we had been treated very well, Rob the manager had personally gone out and purchased the kind of sugar free suryp that I liked because I did not like the Smuckers sugar free suryp that Village Inn had switched to. He kept it in his office for me, and I had to just ask for it when I came in.
I don't know why he chose to ignore me when I came in on this occation, but I WILL NEVER BE BACK!!!!!
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