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“Disgusting...” 1 of 5 stars
Review of Scotsman Inn West

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Scotsman Inn West
5922 W. Kellogg, Wichita, KS 67209   |  
Hotel amenities
Ranked #61 of 81 hotels in Wichita
Stafford, Kansas, USA
1 review
2 helpful votes 2 helpful votes
“Disgusting...”
1 of 5 stars Reviewed May 25, 2011

My husband and I were travelling with two young children and booked the hotel online on its website. What we arrived to was a foul-smelling, disgusting hotel. We had a "non-smoking" room that reeked of not only old smoke but also body odor. Everything just felt like there was a film of dirt on it. While bringing my 2 year old son into the hotel, he and my husband ran into a man walking down the hall in his underwear. The room we had was on the "1st" floor-but was more like a basement. It was dark and dank and we didn't even spend 5 minutes there before taking off. The front desk promised me a refund, which I am still waiting on, but we will eat the money as opposed to ever stay there! Please, do not stay here unless you have very low expectations!

  • Stayed May 2011, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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25 people have reviewed this hotel

Traveler rating
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    4
    3
    5
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3
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
  • English first
  • Any
English first
Enid, Oklahoma
1 review
1 of 5 stars Reviewed April 3, 2011

We get to our room and it is hot. We turn on the air conditioner and it only blows warm air. We call the front desk and they send someone up to "fix" the thing, he pulls the cover off pushes a button and says it is fixed. We decide to give it time to cool down the room before we call again. In the mean time I go to get a cup to pour me a glass of pop only to have an opened condom wrapper fall out when I pulled out the plastic covering to open it. My fiance calls the front desk to complain only to be told that they will refund our money so that we can move to another motel. We explain that that is not an option as we did not drive we rode with friends. I get on the phone and ask if we are being kicked out of the hotel and she restates our option and then adds "if it upsets me that much". We also explain that their maintenance person did not fix our air conditioner and that we would stay only because we had no other option. We go to the event that we came for get back to our room and it is just as hot as when we left it. I feel that all that these people cared about was our money and not our satisfaction. We go to Wichita quite often and will never stay in this hotel again. And after telling our friends about what happened they said neither will they.

  • Stayed April 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Independence, Missouri
1 review
5 of 5 stars Reviewed September 10, 2010

I stayed at the Scotsman and was very impressed with the room we received for the price. For around $65, we had a two-bed room with a window and a mini fridge. Everything was very clean and the air conditioner worked wonderful. I really expected less for the price and was very satisfied with what we received. I forgot some items and the manager was kind enough to mail them home to Missouri for me right away. I would definitely have paid more for the quality and I would stay there again.

  • Stayed August 2010, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bella Vista, Arkansas
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 31, 2010

This was our first and last experience in this hotel. It was more like a run down motel. The worse we ever seen. When we entered the room it was muggy and stunk like dog pee. The carpet had stains all over it. The air conditioning unit stunk too like mold and was noisy it never got very cool in the room we both woke up with problems breathing and a bad headache. I was surprise that a hotel this bad isn't closed down. We stayed here because 20 years ago I stayed at the Scottsman inn on the east side of town, but that one was very nice. I thought the west side location would be nice too. We were going to leave and find and different hotel but most were full due to all the events going on and it was late so we decided to use air freshener and tough in out.

  • Stayed May 2010, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Garden City, Kansas
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 of 5 stars Reviewed July 28, 2010

Has to be the worst motel I have ever stayed at. The bedding didn't look clean. Stains on the walls. The drain in the shower had alot of gunk build-up. The room stunk 10x worse than an ashtray. Even the tv channel selection was poor, some had poor reception/clarity. I almost slept in my vehicle. I am glad I didn't take my family with me, I would have had to change motels.

  • Stayed July 2010, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Whidbey Island, Washington
Top Contributor
71 reviews 71 reviews
8 hotel reviews
Reviews in 26 cities Reviews in 26 cities
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed July 11, 2010

It's not that it is bad, it just isn't good. Best part is it is Family run, worst part is, should have had more children. Cigarette burns in the blankets and comforter. Bathroom door doesn't open all the way because the toilet is in the way and there is no fan in the bathroom. A/C worked mildly at best. Fine if you are a smoker, but taking the smoking sign down does not make it a non-smoking room.

  • Stayed June 2010, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Hicksville, New York
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
Reviews in 30 cities Reviews in 30 cities
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed July 6, 2010

Please do not take my title to be completely negative against the Scotsman Inn- I found the hotel to be very clean and comfortable and well-located; this and the 45$ price makes it a good value for those economically-challenged. But my boyfriend and others more used to Marriott-type properties with more amenities will be a bit disappointed. The rooms were dark, vaguely resembling a dorm room. The 'breakfast' was barely there, consisting of small pastries in cellophane, and coffee. The staff seemed polite, but the plexiglass division where you checked in was intimidating and reminded me of stores where robbery is a daily reality. There was a slightly scary vibe to some of the 'clientele' outside smoking, but we did not have any problems with people or crime while there. My boyfriend wanted to move to another accomodation once he saw the clientele and the room, but unfortunately there was not much else in our price range as well rated ( by Trip Advisor and other internet sites) as the Scotsman Inn. Based on my experience, the place is good for a two/three night stay, especially if you are low on funds. But do not expect to be treated like royalty, or to have a romantic experience.

  • Stayed June 2010, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Scotsman Inn West

Address: 5922 W. Kellogg, Wichita, KS 67209
Location: United States > Kansas > Wichita
Amenities:
Business Center with Internet Access Free Parking Wheelchair access
Hotel Style:
Ranked #61 of 81 hotels in Wichita
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Scotsman Inn West, a fine Kansas hotel offering guests clean and cozy accommodations in a convenient location near local attractions. ... more   less 
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Also Known As:
Scotsman Hotel West

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