We stayed two nights at this hotel We have been travelling for over three months and have stayed at over 40 hotels in this time. Because the rooms have wooden floors all foot steps on the floor above reverberate into the room below. Not very good if there are children above you. When we arrived we were not informed that breakfast was provided and consequentually went out and brought our own food supplies for breakfast. There is no Tourist information available for guests. They assume that everyone is a tradesperson and don't need it. I still cannot come to grips with the fact the hotels allow dogs in rooms that will be rented out next night to other guests. The room was very good and I could not fault it. The hotel is located in a nice quiet area and has great facilities. I guess for a tradesperson it is very good but not for a tourist visiting Wichita.

We stayed during Thanksgiving week in the 2 bedroom, 2 bath, kichenette & living room suite. It was very comfortable and we liked it a lot. The room was clean and the beds comfy. The maid was hit & miss with throwing out the coffee grounds and giving us more coffee. But overall it was good. The breakfast was ok. Saturday and Sunday was biscuits and gravy and during the week was scrambled eggs and sausage. They always had bread and cereal and fruit. My husband wanted more so we went to IHOP several mornings instead. Overall, we were pleased with our stay.

The hotel is very nice and was clean and comfortable. I don't believe it is a 3-star more like a 2 or 2.5 star though. I would definitely recommend it and had no serious issues. There is a mini-kithchen in the suites and a welcome basket is provided. I had a studio suite and the layout was a little odd with a lamp outlet plugged directly into the center of the floor. The bed was comfortable and the internet had no problems. The main issue was the restroom as it had a very old shower head and faucet and the shower would not turn on all the way as the pull plug to transfer from tub to shower would not lift all the way to do a complete transfer and water sprayed out of the tub faucet and a slow drain allowed water to pool at your feet. The shower head was old and didn't have great pressure (mostly due to the lack of a complete transfer). I used the dishwasher to wash my dinner dishes and it is very, very loud and I had to crank the TV way up to hear over the dishwasher. The bed was comfortable and the outside noise level was minimal. There is an elevator as well as a small pantry on the first floor.

My wife and I wanted to let people know just how kind and generous the Food and Beverage Director, Matthew, was at this hotel. We had some confusion with our rooms and he immediately came "to the rescue" with a solution which could not have reflected more care for us as the guests. I have worked in this type of job in a major resort on Cape Cod and I know what this can mean for someone - especially when you are on a trip already laden with other issues, many of which are quite emotional. Anyway, our many, many thanks to Matthew at CrestHill Suites and I can only hope that his kindness and willingness to make something work for us will be greatly rewarded.