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“Average hotel” 3 of 5 stars
Review of Quality Inn Downtown

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Quality Inn Downtown
2.0 of 5 Hotel   |   1011 North Topeka St, Wichita, KS 67214 (Formerly Kansas Inn)   |  
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Choice Privileges Points
Ranked #57 of 81 Hotels in Wichita
Pennsylvania
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“Average hotel”
3 of 5 stars Reviewed December 20, 2012

I was hoping for a bit more when I saw the sign "Quality Inn." The price was decent for the area. The room was clean but needed updating. The beds were soft and a bit saggy, not at all a quality mattress. The furniture in the room was old and the table could not be used because of the extreme wobbly leg. The free breakfast was average. Overall not bad but surely not great! The staff was friendly but it was clear that their job was not their utmost priority.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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43 reviews from our community

Traveler rating
    9
    12
    14
    4
    4
See reviews for
20
4
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11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 13, 2012

I often stay at hotels in the Choice Hotels line (Quality Inn, Comfort Inn, etc..) because my son works for the company and they have a nice Friends & Family rate program. I was looking forward to staying at this Quality Inn near downtown Wichita while I was attending a meeting in town. I had planned on staying for 4 nights, but checked out after the forst night's stay of uneasy rest. First - the property is run-down and dingy. Carpets are old and worn, my bed mattress on both beds in my room were saggy and broken down, the sheets on one bed were stained and it looked like the pillow cases were not changed. The first room I checked into had a large industrial fan on the floor to dry the carpet. Obviously, they had not removed the fan, and when I looked in the bathroom and flicked on the light switch the bath vent fan sounded like it was going to rattle out of its moorings. All furniture, TV's, etc. were just old and worn out.

Additionally, I was not impressed with the neighborhood (although I do not know Wichita well) - it seemed a little sketchy.

On a positive note, the people working the desk were friendly and helpful. The morning breakfast was as expected: nothing out of the ordinary, but a good solid continental my most mid-priced hotel standards.

I couldn't get past the cleanliness and broken issues, and chose to move closer to downtown and more upscale for the rest of my trip.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MO
Senior Contributor
41 reviews 41 reviews
28 hotel reviews
Reviews in 31 cities Reviews in 31 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed November 1, 2012

My family stayed there for 5 days and found it to be a quiet and clean place to stay. Downtown and was recently purchased by quality inn. Average breakfast but was free and got you going in the morning. Older hotel, beds need replacing as well as the towels but for the money it was fine. Vending machines will not take paper money so be prepared. Close to many good places to eat and it was very clean each and every day. Very quiet as well. Would stay again if in the area. thanks.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kansas
1 review
2 of 5 stars Reviewed August 18, 2012

We recently stayed here at the Kansas Inn. It was clean and a nice place to stay. The location is very hand as we had a family event just a mile away. Although, the Queen beds are more like a full size bed. Don't ask for change for the vending machines "they don't have change". The machines don't say how much the items are. So the machine pretty much ate my money. Another con was my husband left his keys on the dresser. When we called to inform the hotel staff the keys were no where to be found. One staff member actually went and looked for them and said to call back later and maybe they would turn up. So when he called back the next staff member didn't care wasn't sure what to do and actually asked another member what to say. Depends which staff member you speak to depends on what kind of service you will get. So, all in all this place has pros and cons.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hutchinson, Kansas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 9, 2012

The pictures on this site do not do this hotel justice! They have very recently renovated and everything is brand new. To start with, I stayed here when I had a family member stay in the hospital near this hotel. The staff was very compassionate and gave their condolences when I told them my story. The room was clean and the bed was AMAZING! Breakfast was standard what I expected. Overall, it's a great hotel. If I am ever in the area again I will be sure to stay here.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chanute, Kansas
Top Contributor
86 reviews 86 reviews
17 hotel reviews
Reviews in 38 cities Reviews in 38 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed July 28, 2012

We had a family member at Via Christi. This motel was across the street - security will escort from the hospital. The beds were comfortable; we had a refrigerator and microwave oven in the room. Breakfast was carb heavy, as is usual in a motel like this. The staff was friendly. The price was right for us just needing a place to sleep.

Room Tip: The motel has a hospital discount, but AAA discount was better for us.
See more room tips
  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wichita, Kansas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 24, 2011

10/24/2011


Subject: Letter of Recommendation
To: General Manager
For: Crystal - Receptionist
Location: Kansas Inn, Wichita, KS

To Whom it May Concern:

Management is always seeking to locate excellence in working ethic and character, finding an individual who displays these qualities is too frequently time consuming and elusive. Following a diagnosis of pancreatic blockage, my wife had to endure a protracted surgery which has required an extended stay (on my part) at the Kansas Inn (located on Topeka Street in Wichita Kansas). During this time, I have been more than impressed by the professional help afforded me by the staff at the Kansas Inn. Specifically, a young receptionist – Crystal – has gone out of her way to make sure that rooms have been reserved, questions have been addressed and concerns about lengthy stay have been answered. Her polite, courteous and helpful manner reflect an outlook managers can only envy. It is too bad that all businesses are not able to capitalize on this type of exceptional and professional inner beauty. She has gone beyond normal job related requirements by extending, to those who stay at the Kansas Inn, a heart of gold. Please include this letter of recommendation in her personnel file and promote her at the earliest time possible.

Bob Wilson
DAV
10/24/2011


Subject: Letter of Recommendation
To: General Manager
For: Crystal - Receptionist
Location: Kansas Inn, Wichita, KS

To Whom it May Concern:

Management is always seeking to locate excellence in working ethic and character, finding an individual who displays these qualities is too frequently time consuming and elusive. Following a diagnosis of pancreatic blockage, my wife had to endure a protracted surgery which has required an extended stay (on my part) at the Kansas Inn (located on Topeka Street in Wichita Kansas). During this time, I have been more than impressed by the professional help afforded me by the staff at the Kansas Inn. Specifically, a young receptionist – Crystal – has gone out of her way to make sure that rooms have been reserved, questions have been addressed and concerns about lengthy stay have been answered. Her polite, courteous and helpful manner reflect an outlook managers can only envy. It is too bad that all businesses are not able to capitalize on this type of exceptional and professional inner beauty. She has gone beyond normal job related requirements by extending, to those who stay at the Kansas Inn, a heart of gold. Please include this letter of recommendation in her personnel file and promote her at the earliest time possible.

Bob Wilson
DAV

  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn Downtown

Address: 1011 North Topeka St, Wichita, KS 67214 (Formerly Kansas Inn)
Phone Number:
Location: United States > Kansas > Wichita
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #57 of 81 Hotels in Wichita
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Downtown 2*
Number of rooms: 53
Reservation Options:
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Also Known As:
Kansas Hotel Wichita

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